Front Desk Associate

6 days ago


Orlando, Florida, United States Orlando Hotel LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Night Auditor to join our team at Orlando Hotel LLC.

Key Responsibilities:

  • Register and assign rooms to guests in a timely and efficient manner.
  • Verify and confirm phone and online reservations to ensure accuracy.
  • Provide exceptional customer service by responding to guest needs, requests, and complaints in a professional and courteous manner.
  • Collect payment from departing guests and maintain accurate records of occupied rooms and guests.
  • Communicate pertinent guest information to designated departments to ensure seamless service delivery.

Requirements:

  • Previous experience in customer service, front desk service, or related fields is required.
  • Ability to build rapport with guests and provide a high level of customer satisfaction.
  • Strong organizational skills and attention to detail are essential for success in this role.
  • Excellent written and verbal communication skills are necessary for effective communication with guests and colleagues.

About Our Company:

Orlando Hotel LLC is a limited service hotel located in a convenient location, providing a comfortable and welcoming environment for our guests.



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