Current jobs related to Front Desk Manager - Orlando, Florida - Hotel Landy
-
Front Desk Manager
5 days ago
Orlando, Florida, United States Marriott International Inc Full timeJob SummaryAs a Front Desk Manager at Marriott International Inc, you will play a crucial role in ensuring the smooth operation of our front office functions. You will supervise staff, manage day-to-day operations, and provide exceptional customer service to our guests.Key ResponsibilitiesManage front office areas, including Bell/Door Staff, Switchboard, and...
-
Front Desk Operations Manager
2 weeks ago
Orlando, Florida, United States Rosen Hotels & Resorts Full timeFront Desk Supervisor Job DescriptionAt Rosen Hotels & Resorts, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our Front Office team, you will be responsible for ensuring the smooth and efficient day-to-day operations of the Front Desk, adhering to our Company Standards.Key Responsibilities:Assist...
-
Front Desk Operations Manager
10 hours ago
Orlando, Florida, United States Rosen Hotels & Resorts Full timeFront Desk Supervisor Job DescriptionJob Summary:The Front Desk Supervisor at Rosen Hotels & Resorts plays a crucial role in ensuring the smooth operation of the front desk, working closely with the Front Office Manager to maintain exceptional guest service standards. This position is responsible for coaching and developing front desk staff, preparing...
-
Front Desk Manager
2 weeks ago
Orlando, Florida, United States Marriott Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.Key ResponsibilitiesAssist the Front Office Manager in administering front office functions...
-
Front Desk Manager
1 week ago
Orlando, Florida, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International Inc. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.Key ResponsibilitiesAssist the Front Office Manager in administering front office...
-
Front Desk Operations Manager
4 days ago
Orlando, Florida, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at TownePlace Suites Orlando Theme Parks/Lake Buena Vista. As a key member of our front office team, you will be responsible for supervising front desk operations, ensuring exceptional guest service, and maintaining high standards of quality and...
-
Front Desk Operations Manager
4 weeks ago
Orlando, Florida, United States Marriott Orlando Airport Lakeside Full timeJob DescriptionWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott Orlando Airport Lakeside.Key Responsibilities:Assist the Front Office Manager in running the operation and functioning as Manager on Duty during PM shifts as required.Oversee the front desk team and ensure excellent customer service is provided to...
-
Hotel Front Desk Manager
2 weeks ago
Orlando, Florida, United States Loews Hotels Full timeJob SummaryWe are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at Loews Hotels. As a key member of our Front Office team, you will be responsible for overseeing the efficient registration and account settlement of hotel guests, ensuring a seamless and exceptional experience for our valued customers.Key...
-
Hotel Front Desk Manager
4 weeks ago
Orlando, Florida, United States TPG Hotels & Resorts Full timeFront Office SupervisorWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at TPG Hotels & Resorts. As a key member of our front office team, you will be responsible for leading a team of front desk and front office staff to deliver exceptional customer service and ensure seamless operations.Key Responsibilities:Supervise...
-
Assistant Front Desk Manager
3 weeks ago
Orlando, Florida, United States Marriott International Inc Full timeJob SummaryThis is an entry-level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. The Front Office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. The goal is to ensure guest and employee satisfaction and achieve the operating budget. The position assists...
-
Front Desk Representative
2 weeks ago
Orlando, Florida, United States Fresh Form Draft Full time{"title": "Front Desk Representative", "description": "Front Desk RepresentativeWe are seeking a highly organized and professional Front Desk Representative to be the welcoming face of our company. As a Front Desk Representative, you will be responsible for managing all front desk activities, including greeting guests, answering inquiries, and handling...
-
Front Desk Supervisor
2 days ago
Orlando, Florida, United States Delta Hotels Orlando Lake Buena Vista Full timeJob Title: PM Front Desk SupervisorWe are seeking a highly skilled and experienced PM Front Desk Supervisor to join our team at Delta Hotels by Marriott Lake Buena Vista.Job Summary:The PM Front Desk Supervisor will be responsible for overseeing the front desk operations, ensuring exceptional guest service, and leading a team of front desk associates. This...
-
Front Desk Operations Manager
2 weeks ago
Orlando, Florida, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International Inc. As a key member of our Front Office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.Key ResponsibilitiesAssist the Front Office Manager in administering front office...
-
Front Desk Supervisor
2 weeks ago
Orlando, Florida, United States Sheraton Suites Orlando Airport Full time{"title": "Front Desk Supervisor", "description": "Job SummaryWe are seeking a highly skilled Front Desk Supervisor to join our team at Sheraton Suites Orlando Airport. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of service.Key ResponsibilitiesSupervise and...
-
Overnight Front Desk Manager
3 weeks ago
Orlando, Florida, United States Westgate Resorts Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Westgate Resorts. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of service quality.Key...
-
Front Desk Associate
1 week ago
Orlando, Florida, United States Bluegreen Vacations Full timeFront Desk Associate Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Bluegreen Vacations. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, managing guest accommodations, and ensuring a seamless...
-
Front Desk Representative
1 week ago
Orlando, Florida, United States MCR Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hyatt Place Orlando Lake Buena Vista. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide attentive and...
-
Front Desk Representative
7 days ago
Orlando, Florida, United States Howard Johnson I-Drive Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Howard Johnson I-Drive. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming environment for our guests.Key...
-
Front Desk Supervisor
2 weeks ago
Orlando, Florida, United States Four Points Orlando International Full timeFront Desk Supervisor Job DescriptionAt Four Points Orlando International, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service, ensuring seamless guest experiences, and driving revenue growth.Key...
-
Front Desk Supervisor
2 weeks ago
Orlando, Florida, United States Sheraton Suites Orlando Airport Full time{"title": "Front Desk Supervisor", "description": "Job SummaryWe are seeking a highly skilled Front Desk Supervisor to join our team at Sheraton Suites Orlando Airport. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key...
Front Desk Manager
3 months ago
Overview
Opportunity: Front Desk Manager
Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service.
Potential Career Path
Front Office Manager Rooms Division Manager Assistant General Manager
Essential Job Functions
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Oversee all front office operations in the absence of the Assistant General Manager.
- Remain an active participant at the front desk, including checking in/out guests, preparing bills and handling guest requests.
- Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
- Respond to brand Guest Alerts for resolution as needed.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Participate in lobby ambassador and other activities related to interacting with guests on an individual level. Thus creating a relationship and culture that will result in repeat stays.
- Assist in hotel food and beverage when needed, where applicable.
- Assist in monitoring of front office financial operations and ensurefront office compliance with accounting controls and procedures.
- Assist in development, implementation and monitoring of daily, weekly, monthly, and annual department-wide budgets and forecasts.
- Review correspondence from guests and incident logs; direct staff according to information obtained.
- Review all brand correspondence for updates to procedures and standards and ensure all is communicated to the staff.
- Ensure front office supplies and merchandise for the gift shop and or market are fully stocked, and inventory is maintained.
- Work with the Sales office to ensure group resumes and group rooming lists are inputted and maintained.
- Monitor occupancy of guest room space to ensure most efficient use andminimize overbooking.
- Follow sustainability guidelines and practices related to HHMs EarthView program.
- Practice safe work habits, wear protective safety equipment and followMSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- Associates or Bachelors degree preferred.
- 1 to 3 years hospitality related experience, including front desk operations experience.
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Source: Hospitality Online
