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Licensed Insurance Customer Service Specialist
2 months ago
Join our team at Staff My Agency as a Licensed Insurance Customer Service Specialist. We are looking for a dedicated individual to provide outstanding customer support for our insurance services. This role is essential in ensuring that our clients receive the best possible experience with their insurance needs.
Key Responsibilities:
- Build and maintain strong relationships with clients, delivering friendly and precise customer service.
- Assist clients with inquiries regarding their insurance policies, including modifications and billing questions.
- Guide clients through various insurance options by conducting thorough needs assessments.
- Prioritize client retention through exceptional service and support.
What We Offer:
- Attractive compensation package, including base salary and performance-based bonuses.
- Paid time off for vacations, personal days, and holidays.
- Opportunities for professional growth and development within our organization.
Qualifications:
- Ability to quickly learn new software and systems.
- Strong verbal and written communication skills.
- Self-driven and detail-oriented individual.
- Effective problem-solving skills and a collaborative team player.
- Capability to evaluate client needs and conduct productive discussions.
- Possession of or willingness to obtain necessary insurance licenses.
This position offers a chance to thrive in a supportive team environment while delivering exceptional service and fostering long-term client relationships.
