Customer Service Associate

2 months ago


Amarillo, Texas, United States Staff My Agency Full time

Join our team at Staff My Agency as a Licensed Insurance Customer Service Representative. We are dedicated to delivering outstanding customer service and are looking for a professional who shares our commitment to client satisfaction. This role is pivotal in ensuring our clients receive the support they need regarding their insurance policies.

Key Responsibilities:

  • Build and maintain strong relationships with customers, providing friendly and precise service.
  • Assist clients with inquiries related to insurance, policy modifications, and billing questions.
  • Guide customers through their insurance options with a comprehensive needs assessment.
  • Prioritize client retention by delivering exceptional service.

What We Provide:

  • Attractive compensation package, including base salary and potential bonuses.
  • Paid time off for vacations, personal days, and holidays.
  • Opportunities for professional growth and valuable experience within our organization.

Qualifications:

  • Adept at learning new software and systems.
  • Strong verbal and written communication abilities.
  • Self-driven with a keen attention to detail.
  • Proactive problem-solver who thrives in a collaborative environment.
  • Skilled in assessing customer needs and conducting effective consultations.
  • Must possess or be willing to obtain the necessary Property & Casualty and Life & Health licenses.

This position offers a chance to grow within a supportive team environment while providing exceptional service and fostering lasting relationships with clients.



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