Insurance Customer Service Representative

3 days ago


Amarillo, Texas, United States State Farm Insurance Full time

Job Summary: As a State Farm Insurance Account Associate, you will play a vital role in providing exceptional customer service by assisting customers with their insurance needs. This includes processing policy changes and updates, handling customer inquiries and claims, and collaborating with team members to resolve customer issues.

Key Responsibilities:

  • Assist customers with policy changes and updates in a timely and accurate manner.
  • Handle customer inquiries and claims, providing professional and efficient service.
  • Collaborate with team members to resolve customer issues and ensure customer satisfaction.
  • Stay up to date with insurance products and industry trends to effectively assist customers.
  • Follow company policies and procedures to ensure compliance with regulations and guidelines.

Requirements: To be successful in this role, you must have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You should also be able to maintain customer records and update information as needed.

About State Farm Insurance: State Farm Insurance is a leading provider of insurance services, dedicated to helping customers protect their assets and achieve their goals. We are committed to providing exceptional customer service and supporting our customers every step of the way.



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