Licensed Insurance Customer Service Representative

1 week ago


Amarillo, Texas, United States Staff My Agency Full time
FARMERS INSURANCE- Licensed Insurance Customer Service Representative

Are you passionate about delivering exceptional customer experiences and building strong relationships with clients? We're seeking a talented and caring individual to join our team as a Customer Service Specialist.

Job Description:

As a Customer Service Specialist, you will play a vital role in the operation of our local FARMERS agency. You will work closely with the agency owner to set strategy and implement best practices for customer contact, monitor and measure the effectiveness of agency loyalty initiatives, and continuously strengthen and enhance customer relationships.

Key Responsibilities:
  • Provide exceptional customer service and support to clients
  • Cross-sell current customers auto, home, and business products
  • Hold a Property & Casualty license and the proper insurance licensing to sell, solicit, or negotiate insurance products as required by state statutes
  • Utilize PC software applications, Microsoft Office Suite, and Internet Explorer to manage client relationships and track performance metrics
  • Coach and develop other team members to achieve their full potential
  • Work in an office setting as part of a dynamic team
What We Offer:

We offer a competitive salary of $17/hour plus commissions, a full-time schedule from 8:00 a.m. to 5:00 p.m., Monday through Friday, and opportunities for growth and development within a successful and respected FARMERS Insurance agency.

This is an exciting opportunity to join a team that values customer satisfaction and loyalty. If you're passionate about delivering exceptional customer experiences and building strong relationships with clients, we encourage you to apply for this role.



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