State Farm Insurance Customer Service Representative
6 days ago
As a Customer Service Representative, you will be responsible for establishing strong relationships with customers, providing prompt and accurate service, and educating them about insurance options. You will also be expected to work collaboratively with our team to enhance the overall customer experience and drive business growth.
- Build and maintain customer relationships through regular communication and follow-up.
- Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
- Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
- Collaborate with the team to identify opportunities for improvement and implement changes to enhance the customer experience.
- A competitive salary plus commission/bonus structure.
- A comprehensive benefits package, including paid time off and major holidays.
- Opportunities for growth and advancement within our agency.
- A dynamic and supportive work environment.
- A motivated and quick learner with excellent communication skills.
- A Property & Casualty license (or ability to obtain) and Life & Health license (must have or be able to obtain).
- Ability to work in a team environment and assess customer needs.
- Self-motivated and detail-oriented with a proactive approach to problem-solving.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
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