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Salesforce Administrator

2 months ago

Columbia, South Carolina, United States Vector Consulting, Inc Full time
About the Role

Vector Consulting, Inc. is seeking an experienced Salesforce Administrator to join our team. As a Salesforce Administrator, you will play a pivotal role in the daily maintenance, enhancement, and integration of our Salesforce instance.

Key Responsibilities
  • User Management: Create, modify, and deactivate user accounts, profiles, and permission sets as needed. Ensure user access and security are maintained according to best practices.
  • Sandbox Management: Create and manage sandbox environments for development, testing, and quality assurance purposes. Collaborate with the development team to promote code modifications and updates between environments.
  • Workflow Monitoring: Monitor workflow queues and automation processes to ensure they are functioning as intended. Troubleshoot and resolve workflow-related issues promptly.
  • External Integrations: Collaborate with teams responsible for external integrations, such as AWS Connect, ServiceNow, and Azure AD. Configure and maintain these integrations to ensure data synchronization and system interoperability.
  • Identity Provider Configuration: Configure and maintain identity providers with a focus on Azure AD for authentication and single sign-on (SSO) functionality within Salesforce. Ensure secure and efficient access management.
  • Documentation: Maintain comprehensive documentation of Salesforce configurations, processes, and customizations. Provide training and support to end users as needed.
Requirements
  • Salesforce Administrator certification (e.g., Salesforce Certified Administrator)
  • 5 years of experience as a Salesforce Administrator, with a strong focus on daily maintenance tasks
  • Strong problem-solving skills and attention to detail
  • Excellent communication and collaboration abilities
Preferred Qualifications
  • Practical experience in creating and managing Salesforce sandbox environments
  • Proficiency in promoting code modifications and updates between Salesforce environments
  • Familiarity with external integrations, including AWS Connect, ServiceNow, and Azure AD
About Vector Consulting, Inc.

Vector Consulting, Inc. is an IT Talent Acquisition Solutions firm committed to delivering results. We have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability, and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to People, Partnerships, Purpose, and Performance - THE VECTOR WAY