Current jobs related to Member Experience Representative - Columbia - Goldfish Swim School

  • Member Experience Representative

    1 month ago

    Columbia, United States Goldfish Swim School Full time

    Responsive recruiter At Goldfish Swim School, we care about providing top-notch swim lessons. We also have a reputation for our golden experience & WOW customer service, thanks to the culture created by our team members They are the ones who show our families why they should choose Goldfish Swim School week after week by making learning (and work) FUN! This...

  • Member Services Representative

    4 weeks ago

    Columbia, United States Planet Fitness, Inc. Full time

    Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Wellness resources The Member Services Representative is responsible for creating a positive member experience by p Member Services, Member Service, Representative, Customer Service, Retail, Instructor

  • Member Services Representative

    4 weeks ago

    Columbia, United States Planet Fitness Inc. Full time

    Benefits: * 401(k) * 401(k) matching * Employee discounts * Flexible schedule * Opportunity for advancement * Paid time off * Training & development * Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective...

  • Member Services Representative OVERNIGHT

    4 weeks ago

    Columbia, United States Planet Fitness, Inc. Full time

    Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Wellness resources The Member Services Representative is responsible for creating a positive member experience by p Member Services, Member Service, Representative, Customer Service, Overnight, Retail, Instructor

  • Member Services Representative OVERNIGHT

    3 weeks ago

    Columbia, United States Planet Fitness, Inc. Full time

    Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Wellness resources The Member Services Representative is responsible for creating a positive member experience by p Member Services, Member Service, Representative, Customer Service, Overnight, Retail, Instructor Learn More

  • Member Service Representative

    2 weeks ago

    Columbia, Missouri, United States Walmart Full time

    About the JobWe are seeking a Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service to our members while answering questions, resolving issues, and promoting our products and services.The ideal candidate will be friendly, approachable, and able to...

  • Customer Experience Representative

    4 weeks ago

    West Columbia, South Carolina, United States Firestone Full time

    Customer Experience RepresentativeFIRESTONE is seeking a Customer Experience Representative to provide exceptional support to our team and customers. As a key member of our staff, you will contribute to the success of our office environment by delivering top-notch administrative services.Main Job Duties:Offer excellent customer service and support to the...

  • Member Services Representative

    2 months ago

    West Columbia, United States Planet Fitness Full time

    Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Wellness resources The Member Services Representative is responsible for creating a positive member experience by p Member Services, Member Service, Representative, Customer Service, Retail, Instructor

  • Member Services Representative 1st Shift

    4 weeks ago

    Columbia, United States Planet Fitness, Inc. Full time

    Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Wellness resources The Member Services Representative is responsible for creating a positive member experience by p Member Services, Member Service, Representative, Customer Service, 1st Shift, Retail, Instructor

  • Member Experience Professional

    4 weeks ago

    Columbia, Tennessee, United States Randstad US Full time

    Randstad US is a world leader in matching talented individuals with top companies. As a Customer Service Representative, you will play a crucial role in ensuring the success of our clients' businesses by providing exceptional support to their customers. We are seeking a highly skilled and experienced individual to fill this position and contribute to our...

  • Customer Experience Representative

    2 weeks ago

    Columbia, South Carolina, United States MSCCN Full time

    Job Title: Customer Experience RepresentativeCompany Overview: Hitachi Energy is seeking a Customer Experience Representative to join our team in Richland, MS.Estimated Salary: $50,000 - $70,000 per yearJob Description:We are looking for a highly motivated and customer-focused individual to provide exceptional customer experiences, ensuring high levels of...

  • Member Services Representative

    11 hours ago

    Columbia, United States Porsche Club of America Full time $22

    Join our amazing staff! We are seeking a detailed and friendly individual with a positive attitude to join our team and become our next Member Services Representative. This is a great job and a great place to work!TO APPLY: Please provide both a RESUME and COVER LETTER.Applications without a cover letter will not be considered complete.Our Member Services...

  • Member Services Representative

    4 months ago

    Columbia, United States Crunch Fitness Full time

    Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position RequirementsExpectations Greet all members & guests with...

  • Customer Experience Representative

    2 days ago

    Columbia, Maryland, United States Sleep Number Full time

    Job SummarySleep Number is seeking a Customer Experience Representative to join our team. The successful candidate will be responsible for providing an exceptional customer experience, building relationships with customers, and driving sales growth through effective sales strategies.The ideal candidate will have excellent communication skills, a strong...

  • Member Services Representative 1st Shift

    4 weeks ago

    Columbia, United States Planet Fitness - Lev Management Full time

    Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to...

  • Customer Experience Representative

    4 weeks ago

    Columbia, Maryland, United States Curaleaf Full time

    About Curaleaf:We are a professional retail company that operates in a fast-paced environment. Our ideal candidate will have excellent customer service skills and be able to work effectively in a team setting.Job Description:As a Customer Experience Representative, you will be responsible for driving sales and using the point-of-sale system to track...

  • Customer Experience Representative

    2 weeks ago

    West Columbia, South Carolina, United States Firestone Full time

    Firestone is seeking a Customer Experience Representative to join our sales team. As a Customer Experience Representative, you will be responsible for greeting customers, answering their questions, and providing them with information about our products and services.You will work closely with our sales team to ensure that customers receive exceptional service...

  • Member Experience Advocate

    4 weeks ago

    Columbia, United States Randstad North America, Inc. Full time

    Are you looking for the next steps in your Customer Service career? Take that first one by applying to be a Member Experience Advocate. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers Advocate, Customer Service, Customer Experience, Experience, Internal, Business Services, Staffing

  • Member Services Representative 2nd shift

    4 weeks ago

    West Columbia, United States Planet Fitness, Inc. Full time

    Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Wellness resources The Member Services Representative is responsible for creating a positive member experience by p Member Services, Member Service, Representative, Customer Service, 2nd Shift, Retail, Instructor

  • Member Services Representative 1st shift

    3 weeks ago

    West Columbia, United States Planet Fitness, Inc. Full time

    Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Wellness resources The Member Services Representative is responsible for creating a positive member experience by p Member Services, Member Service, Representative, Customer Service, 1st Shift, Retail, Instructor Learn More

Member Experience Representative

4 months ago

Columbia, United States Goldfish Swim School Full time

What will you be doing

?
As a Member Experience Representative, your skills, knowledge and your fin-tastic personality are essential to your community and the families that we serve. You will be responsible for managing front desk tasks, speaking to children and families and maintaining a school that’s set up for success at every lesson. You’ll use phone, email, text, salesforce and in-person communication to introduce families to our program and guide new families through their first days at Goldfish and be there to support children as they progress from mini and junior swimmers to gliders to pros  Initiating conversations with both new and returning families about our lessons, our schedule and ourwell-established and proven curriculum of water safety, swim and swimplay skills. Conversations may include:Sharing knowledge and answering questions about our curriculum and student level placementReviewing schedule openings and scheduling members into classes through our administrative systemWalking new families through the first-day process, offering a tour of our facility and introducing each child to their instructor on their first dayUsing your expertise to address parent concerns and help them to resolve any issues they may have or act as a concierge to direct unanswerable questions to managers or pool deck supervisors Building rapport with parents and family members through excellent customer service as their schedule and students needs progress through our program. We go above and beyond with the little details every day to give our families and our community the best impression possible Using sales experience to reach new membership and retention goals by communicating over the phone and in person and by following up on leads or previous conversations. You will be responsible for keeping records of all conversations in the computer system or CRM in a way your team can understand Using observation, conversation and relationship development skills to identify parent concerns and offer solutions so that families can stay enrolled in swim lessons Using CRM software, such as Salesforce, to contact online inquiries and sharing the above-mentioned information Making sure you and your team are set up for success by preparing class schedules and reviewing that day’s lessons for new, canceled or makeup students Caring for the school by performing administrative duties, managing inventory and materials and by maintaining a sparkly clean facility when needed, making sure we offer the same quality standards for every family that dives through our doors

What can we offer you?
Competitive pay from $ 16-18 per hour with membership, sales and retention bonuses 5-8 hour shifts that are the same days and times each week so you always know when you’re working Thorough, paid training, both online and in person, so you feel well-equipped to succeed in your position A fun and tropical environment that’s open all year round and is always 90 degrees and sunny Recognition and rewards for your hard work - Gift cards, swag or pizza after a long day of lessons, staff outings, community involvement events like planting trees and feeding our first responders and company-sponsored events like baseball games, bowling, and water park tickets.  Free E&A ILTP (lifeguard, CPR & AED) certification  Support from your leaders and your team both at work and in life - we believe in providing open, honest communication in a positive environment
What will be expected of you?
Ability to swim ; everyone on our team is lifeguard, CPR & AED certified. You’ll go through our in-house lifeguard certification program as part of your training and you must pass a basic swim test (50 yards) to complete the course.  Physical requirements of the day-to-day position include standing, reaching, bending, typing and working from an upright (standing) desk. Ability to work the same scheduled days every week (Ex. Every Monday from 8:30-1:30) including one weekday evening and one weekend day per workweek. Front desk team members are scheduled for 5-8 hour shifts based around lesson times Sales, retention or membership experience with a strong presence both answering phones and in person . Experience working with Salesforce or similar CRM as well as computer skills and experience with Google Suite (GMail, Google Docs, Sheets, etc.) Dedication to ensuring both customer success and the success of your school. Our willingness to help each student as an individual and your ability to bring your own personality to each conversation are key to the success of both you and the school.You must have communication skills to work not only with children, but with parents and team members as well The ability to do quality work and represent Goldfish Swim School’s mission to change lives and make a difference every day by going above and beyond with every detail, meeting and exceeding expectations to create a golden experience Doing the right things, making the right decisions and treating people with integrity, compassion and trust
At Goldfish Swim School - Columbia, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We’re dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply 
We are a culture-driven company. We practice our core values as much as we practice our swim skills and seek out others who believe in doing the right things, making the right decisions and teaching with integrity, compassion and trust. We are continuously awarded as top employers from our community and from those who matter most - our team Visit to see what real employes are saying about Goldfish Swim School
Some of our most successful team members have worked in places like: Gym, Fitness and Recreation Center Spa, Hotel and Concierge roles Customer Success Manager, Customer Relations, sales and services team member or inside sales representative Front Desk, Administrative Assistant or Customer Service Representative  Inside Sales Representative, Sales Representative or Call Center Representative 
Compensation: $16.00 - $18.00 per hour