Software Architect

4 weeks ago

Columbia, United States VIVA USA INC Full time

Title: Software Architect - Advanced - Hybrid

Mandatory skills:


Framework, Prototypes, Roadmap, Architecture, Portal,
MS Office, HTML5, CSS3,
Salesforce Administration
Salesforce instance, Salesforce environments
salesforce configurations, process, customizations
Sandbox management, sandbox environments, Salesforce sandbox environments
AWS Connect, ServiceNow, Azure AD
administrative functions, business operations, data flow, system connectivity

Description:

SCOPE OF THE PROJECT:

As a Salesforce Administrator at the client you will play a pivotal role in the daily maintenance, enhancement, and integration of our Salesforce instance. You will be responsible for managing user changes, monitoring workflow queues, and performing various administrative functions to support our business operations. Additionally, you will have the opportunity to work with external integrations, including AWS Connect, ServiceNow, and Azure AD, to ensure seamless data flow and system connectivity.
User management: create, modify and deactivate user accounts, profiles, and permission sets as needed. Ensure user access and security are maintained according to best practices.
Sandbox management: create and manage sandbox environments for development, testing and quality assurance purposes. Collaborate with the development team to promote code modifications and updates between environments.
Workflow monitoring: monitor workflow queues and automation processes to ensure they are functioning as intended. Troubleshoot and resolve and workflow-related issues promptly.
External integrations: collaborate with teams responsible for external integrations, such as aws connect, service now, and azure ad. Configure and maintain these integrations to ensure data synchronization and system interoperability.
Identity provider configuration: configure and maintain identity providers with a focus an azure ad, for authentication and single sign on (sso) functionality within salesforce. Ensure secure and efficient access management.
Documentation: maintain comprehensive documentation of salesforce configurations, processes and customizations. Provide training and support to end users as needed.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

Salesforce Administrator certification (e.g., Salesforce Certified Administrator.)
5 years of experience as a Salesforce Administrator, with a strong focus on daily maintenance tasks.
Strong problem-solving skills and attention to detail.
Excellent communication and collaboration abilities.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

Practical experience in creating and managing Salesforce sandbox environments.
Proficiency in promoting code modifications and updates between Salesforce environments.
Familiarity with external integrations, including AWS Connect, ServiceNow, and Azure AD.

REQUIRED EDUCATION/CERTIFICATIONS:

A bachelor's degree in information technology systems, computer science, or related field and 5+ experience in Information Technology or related area. Relevant experience may be substituted for bachelor's degree on a year-for-year basis.
Salesforce Certification

PREFERRED EDUCATION/CERTIFICATIONS:

CJIS Certification will be a requirement of employment, this training is based provided by the client after a successful background check is completed.

Skills:


Category Name Required Importance Level Last Used Experience
Education - online training and user support - Yes - 1 - Expert - Currently Using - 4 - 6 Years -
Miscellaneous - Ability to deal effectively with the needs of technical peers, technical and user management, users, vendors, and staff members, and to communicate clearly and effectively in spoken and written form - Yes - 1 - Expert - Currently Using - 4 - 6 Years -
Miscellaneous - Teamwork - Yes - 1 - Expert - Currently Using - 4 - 6 Years -
Salesforce Configuration - Salesforce Configuration - Yes - 1 - -

Note :

Remote Work Availability: 25%

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :


Account co-ordinator: Binodh M.T, Phone : x253, Email:

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
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