Marketing Operations Manager

3 days ago


Columbia, Maryland, United States Adtalem Global Education Full time
Job Title: Marketing Operations Manager

Adtalem Global Education is a leading provider of post-secondary education and professional talent to the healthcare industry. We are seeking a Marketing Operations Manager to support our Enrollment Enablement Marketing team in optimizing the customer experience through enterprise solutions and technology.

Key Responsibilities:
  • Ensure the overall health and efficiency of customer experience.
  • Assess health and function of systems, evaluating optimization and efficiency and identifying solutions.
  • Collaborate closely with Operations to support the execution and implementation of strategic initiatives.
  • Develop and maintain documentation of processes, UX and CX mapping.
  • Perform other duties as assigned.
Requirements:
  • Bachelor's Degree in Business Administration, Finance, Marketing, Project Management or related field.
  • Five (5) plus years in sales operations, enablement and innovation.
  • Advanced Excel, data modeling and analysis skills, and affinity to dig deep into details.
  • Experience administering or closely working with Salesforce CRM.
  • Experience in data visualization - building dashboards and interactive visualizations using Microsoft PowerBI or other data visualization tools is preferred.
  • Project Management skills.
  • Strategic and innovative thinking.
  • Distinctive problem solving and analysis skills (commercial, operational, organizational, global) and experience analyzing large data sets.
What We Offer:
  • Competitive salary range between $70,696.34 and $127,000.
  • Robust suite of benefits including health, dental, vision, life and disability insurance, 401k Retirement Program + 6% employer match, and Flexible Time Off (FTO) Policy.
  • 12 Paid Holidays.

Adtalem Global Education is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that values and respects all employees.



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