Salesforce Admin

3 weeks ago

Columbia, United States TechnoGen Full time
Job Details

Salesforce Administrator
HYBRID - SC, USA
  • USER MANAGEMENT: CREATE, MODIFY AND DEACTIVATE USER ACCOUNTS, PROFILES, AND PERMISSION SETS AS NEEDED. ENSURE USER ACCESS AND SECURITY ARE MAINTAINED ACCORDING TO BEST PRACTICES.
  • SANDBOX MANAGEMENT: CREATE AND MANAGE SANDBOX ENVIRONMENTS FOR DEVELOPMENT, TESTING AND QUALITY ASSURANCE PURPOSES. COLLABORATE WITH THE DEVELOPMENT TEAM TO PROMOTE CODE MODIFICATIONS AND UPDATES BETWEEN ENVIRONMENTS.
  • WORKFLOW MONITORING: MONITOR WORKFLOW QUEUES AND AUTOMATION PROCESSES TO ENSURE THEY ARE FUNCTIONING AS INTENDED. TROUBLESHOOT AND RESOLVE AND WORKFLOW-RELATED ISSUES PROMPTLY.
  • EXTERNAL INTEGRATIONS: COLLABORATE WITH TEAMS RESPONSIBLE FOR EXTERNAL INTEGRATIONS, SUCH AS AWS CONNECT, SERVICE NOW, AND AZURE AD. CONFIGURE AND MAINTAIN THESE
  • INTEGRATIONS TO ENSURE DATA SYNCHRONIZATION AND SYSTEM INTEROPERABILITY.
    IDENTITY PROVIDER CONFIGURATION: CONFIGURE AND MAINTAIN IDENTITY PROVIDERS WITH A FOCUS AN AZURE AD, FOR AUTHENTICATION AND SINGLE SIGN ON (SSO) FUNCTIONALITY WITHIN SALESFORCE. ENSURE SECURE AND EFFICIENT ACCESS MANAGEMENT.
  • DOCUMENTATION: MAINTAIN COMPREHENSIVE DOCUMENTATION OF SALESFORCE CONFIGURATIONS, PROCESSES AND CUSTOMIZATIONS. PROVIDE TRAINING AND SUPPORT TO END USERS AS NEEDED.

    REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
    - Salesforce Administrator certification (e.g., Salesforce Certified Administrator.)
    - 5 years of experience as a Salesforce Administrator, with a strong focus on daily maintenance tasks.
    - Strong problem-solving skills and attention to detail.
    - Excellent communication and collaboration abilities.

    PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
    -Practical experience in creating and managing Salesforce sandbox environments.
    - Proficiency in promoting code modifications and updates between Salesforce environments.
    - Familiarity with external integrations, including AWS Connect, ServiceNow, and Azure AD.

    REQUIRED EDUCATION/CERTIFICATIONS:
  • A bachelor's degree in information technology systems, computer science, or related field and 5+ experience in Information Technology or related area. Relevant experience may be substituted for bachelor's degree on a year-for-year basis.
    Salesforce Certification

    PREFERRED EDUCATION/CERTIFICATIONS:
  • CJIS Certification will be a requirement of employment, this training is based provided by the State of SC after a successful background check is completed.

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