Event Services Coordinator

1 week ago

San Francisco, California, United States AccorHotel Full time
Job Overview

Company Overview:

AccorHotel is a renowned establishment that has been synonymous with luxury and exceptional service. We pride ourselves on providing an unparalleled experience for our guests.

Team and Work Environment:

Our team is dedicated to creating memorable experiences for our clients, ensuring that every event is executed flawlessly. We are located in a prime area, making it easy for guests to access various attractions.

Key Responsibilities:

As the Event Services Manager, you will report directly to the Director of Event Services. Your primary responsibilities will include:

  • Delivering consistently professional, friendly, and engaging service to all clients.
  • Verifying all event-related details with clients to ensure clarity and satisfaction.
  • Building and maintaining strong relationships with clients before, during, and after events to encourage repeat business.
  • Coordinating all aspects of convention bookings, including meeting requirements, guest room allocations, food and beverage needs, and audio-visual arrangements.
  • Designing floor plans for events to ensure alignment between banquets and clients prior to setup.
  • Initiating billing processes, ensuring that deposits and credit applications are handled promptly and accurately.
  • Conducting pre-conference meetings with clients and relevant departments to confirm all details are communicated effectively.
  • Participating in daily meetings to review event contracts and communicate any last-minute changes to the appropriate teams.
  • Adhering to departmental policies and procedures to maintain operational excellence.
  • Ensuring compliance with all safety protocols.
  • Performing additional duties as assigned.
  • Compensation range: $84,000 - $114,000 USD annually.
Qualifications:

Required Skills and Experience:

  • Demonstrated leadership experience in a similar role.
  • Proficiency in Microsoft Windows applications.
  • A degree in a related field is preferred.
  • Exceptional written and verbal communication skills.
  • Strong interpersonal skills and problem-solving abilities.
  • Dependable and responsible work ethic.
  • Ability to prioritize guest needs while maintaining composure and courtesy.

Physical Aspects of Position:

All information will be kept confidential in accordance with EEO guidelines. AccorHotel is proud to be an Equal Opportunity Employer.

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