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Banquet Coordinator

2 months ago

Miami, United States Biltmore Hotel Full time
Banquet Coordinator Job Description

Job Summary:

The Banquet Coordinator is a key member of the Biltmore Hotel's food and beverage team, responsible for ensuring the smooth execution of events and functions. This role requires strong organizational skills, attention to detail, and excellent communication abilities.

Key Responsibilities:

  • Leadership and Team Management:
    • Lead and develop a high-performing team to deliver exceptional service and results.
    • Develop and implement strategies to improve team performance and productivity.
    • Ensure compliance with safety and sanitation standards in all operations.
  • Client Relationship Management:
    • Maintain effective relationships with clients and stakeholders to ensure mutual benefit and satisfaction.
    • Identify client needs and communicate operational progress to ensure seamless event execution.
    • Demonstrate exceptional customer service skills to ensure client satisfaction.
  • Financial Performance and Budgeting:
    • Develop and maintain budgets for the Banquets department to ensure financial targets are met.
    • Monitor and analyze financial data to identify areas for improvement and implement cost-saving measures.
  • Productivity and Efficiency:
    • Implement efficient operations and cost controls to maximize profit margins.
    • Ensure compliance with operational fundamentals, including food and labor initiatives.
    • Develop and implement training programs to ensure team members are equipped to execute events effectively.
  • Compliance and Risk Management:
    • Maintain a safe and healthy environment for clients, customers, and employees.
    • Comply with all applicable policies, rules, and regulations, including those related to safety, health, and wage and hour.
  • Event Planning and Execution:
    • Assist in planning and organizing events within the food and beverage division.
    • Coordinate with vendors and suppliers to ensure seamless event execution.
    • Monitor and control event budgets to ensure financial targets are met.
  • Reporting and Analysis:
    • Prepare and present regular reports on event performance and financial results.
    • Analyze data to identify areas for improvement and implement corrective actions.

Requirements:

  • Education:
    • Minimum of two-year degree in Hospitality Management, Business Administration, Culinary Arts Management, or related field.
  • Experience:
    • Possess at least 5 years of experience in the management of a high-volume food and beverage operation providing breakfast, lunch, and dinner.
    • Previous experience in supervising large teams.
  • Skills:
    • Strong organizational and time management skills.
    • Excellent communication and interpersonal skills.
    • Ability to work in a dynamic and constantly changing environment.
    • Proficiency in computer software and systems.