Administrative Assistant

1 week ago

Louisville, Kentucky, United States Everstory Partners Full time
About Everstory Partners

We are a compassionate organization dedicated to providing supportive spaces for individuals and families to find solace and hope in the midst of loss. Our mission is to create a deep understanding of the complex nature of grief and provide personalized support.

The Administrator Role

This is a vital position within our location team, requiring a customer-focused individual with excellent communication skills. As an Administrator, you will be responsible for creating a welcoming environment through every interaction, including answering phones, scheduling appointments, and assisting the leadership team.

Key Responsibilities:

  • Contract processing and quality control, ensuring all contracts are valid before entry.
  • Banking duties, including cash receipt entry, deposit slips, credit card transactions, and bank deposits.
  • Cemetery daily processing of IOAs, following company standards and policies.
  • File maintenance and record keeping, updating customer files and scanning documentation as required.
  • Human Resources, coordinating onboarding responsibilities as needed.
  • Accounts Payable, ensuring all bills are paid promptly and processing purchases and invoices through the current system.
  • Accounts Receivable, collecting past and present balance amounts due for delinquent location customer contracts.
  • Deeds and Certificates, providing deeds and certificates to Sales Management each week and logging and processing according to location and state guidelines.
  • Work and Memorial Orders, ordering memorials when paid in full and managing work orders for Park Services.
  • White Board Meetings, participating in daily meetings between Administration, Maintenance, and Sales Department.
  • Reporting, including Trust, state required, and month-end processing.
Requirements

We are seeking an individual with:

  • Multi-Line phone skills and filing skills (alphabetically).
  • Ability to type 40 words per minute with minimal errors and data entry skills.
  • Basic math and computer skills, including word processing (Word) and spreadsheet (Excel) applications or Google equivalents.
  • Excellent customer service skills and optimal interpersonal skills.
  • Proficient organizational skills and ability to multitask efficiently.
  • Valid state driver's license and access to a personal vehicle for some locations.
  • High School equivalency and minimum of one-year experience in administration or customer service.
Our Investment in You

We offer a competitive benefits package for our Full-Time Employees, including Medical, Dental, 401k with a company match, Life, Short-Term Disability, Long-term Disability, Vision, Tuition Reimbursement, Employee Discount Programs, Generous PTO Programs, Volunteer Opportunities, and much more

We are an Equal Opportunity Employer and are committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

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