Rebate and Chargeback Analyst

2 weeks ago

Parsippany, New Jersey, United States Pioneer Data Systems Full time

Pioneer Data Systems is seeking a skilled Rebate and Chargeback Analyst to enhance our dynamic team. This role is pivotal in ensuring the accuracy and efficiency of chargeback processes.


Position Overview:

Job Title:
Rebate and Chargeback Analyst
Duration: Contractual position with potential for extension

Work Arrangement:
Hybrid model with specified onsite days.

Key Responsibilities:

Chargeback Management:

The analyst will oversee the prompt evaluation and verification of debit memos related to chargebacks, ensuring complete accuracy.

Daily interactions with wholesalers will be necessary to resolve chargeback discrepancies and manage accounts effectively.

Accurate chargeback issuance is crucial for maintaining reliable sales data, which is utilized for sales strategies and profitability assessments.


Analytical Duties:

The role involves analyzing accounts using internal reporting tools to identify error trends and reporting findings to management.


Core Competencies:
  • Proficient in chargeback processing systems.
  • Experience with analytical tools and reporting.
  • Strong attention to detail and professional communication skills.
  • Ability to work collaboratively within a team environment.
  • Self-motivated and proactive in problem-solving.

Travel Requirements:
Minimal travel expected.

Essential Duties:
  • Analyze daily chargeback transactions to ensure timely processing.
  • Research and investigate chargeback errors to mitigate issues.
  • Communicate effectively with clients and internal departments.
  • Provide insights on indirect sales reporting and identify trends.
  • Manage relationships with wholesalers and lead discussions to resolve issues.
  • Support audit processes and reconcile discrepancies.
  • Coordinate with IT for system-related issues.

Qualifications:

Education:
Bachelor's degree preferred.

Experience:
Minimum of 3 years in a relevant corporate environment, particularly in finance or customer service roles.

Technical Skills:
Proficiency in Microsoft Office Suite, especially Excel, and familiarity with chargeback processing systems is advantageous.

Personal Attributes:
Strong organizational skills, ability to manage multiple priorities, and effective communication abilities are essential for success in this role.

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