Patient Services Representative

4 weeks ago


Peabody, Massachusetts, United States North Shore Community Health Inc Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Services Representative to join our team at North Shore Community Health Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients and clinical staff, ensuring smooth clinic flow, and maintaining accurate patient records.

Key Responsibilities:

  • Register and schedule patients for appointments
  • Collect and verify patient demographic and insurance information
  • Process patient payments and reconcile payments
  • Provide translation services as needed
  • Maintain organized and clean work areas and waiting room
  • Assist with HIPAA compliance and maintain patient confidentiality

Requirements:

  • High School diploma or equivalent
  • Minimum of two years of customer service experience
  • Detail-oriented and thorough
  • Ability to multi-task and follow up to complete tasks
  • Strong interpersonal and communication skills

About North Shore Community Health Inc:

We are a community-based healthcare provider dedicated to delivering exceptional care to our patients. Our mission is to build healthy communities by providing compassionate and comprehensive care. We value diversity and welcome staff members who reflect the rich tapestry of our communities.



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