Service BDC Representative

4 weeks ago


Peabody, Massachusetts, United States McGovern Automotive Group Full time
Service BDC Representative

McGovern Automotive Group is seeking a highly skilled Service BDC Representative to join our team. As a Service BDC Representative, you will be responsible for monitoring and following up with potential customer inquiries, providing outstanding customer service, and effectively communicating with internet customers and prospects.

Responsibilities:
  • Handle incoming service phone calls and contact customers
  • Effectively communicate with internet customers and prospects according to their preferred method of communication
  • Manage Internet leads & respond to inquiries in a timely fashion
  • Furnish information to customers about their request
  • Schedule appointments with interested buyers

Qualifications:
  • Excellent customer service skills
  • Effective time management
  • Able to multi-task when needed
  • Able to pass a pre-employment background check with screening
  • Driver's license

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:
  • 8 hour shift

Experience:
  • Customer service: 1 year (Required)

License/Certification:
  • Driver's License (Required)

Ability to Relocate:
  • Peabody, MA 01960: Relocate before starting work (Required)


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