Service BDC Representative
4 weeks ago
McGovern Automotive Group is seeking a highly skilled Service BDC Representative to join our team. As a Service BDC Representative, you will be responsible for monitoring and following up with potential customer inquiries, providing outstanding customer service, and effectively communicating with internet customers and prospects.
Responsibilities:
- Handle incoming service phone calls and contact customers
- Effectively communicate with internet customers and prospects according to their preferred method of communication
- Manage Internet leads & respond to inquiries in a timely fashion
- Furnish information to customers about their request
- Schedule appointments with interested buyers
Qualifications:
- Excellent customer service skills
- Effective time management
- Able to multi-task when needed
- Able to pass a pre-employment background check with screening
- Driver's license
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Peabody, MA 01960: Relocate before starting work (Required)
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