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Customer Experience Representative

3 weeks ago

Chatham, Massachusetts, United States Southern Tide Full time
Job Overview

We are seeking a motivated and customer-focused individual to join our team as a Sales Associate at Southern Tide in Chatham, MA.

About the Role

This is a full-time position responsible for providing exceptional customer service, maintaining a high level of sales performance, and contributing to a positive store environment.

Key Responsibilities
  • Sales Performance: Meet or exceed sales targets by delivering outstanding customer service, product knowledge, and sales skills.
  • Customer Service: Provide prompt, courteous, and knowledgeable assistance to customers, ensuring their needs are met and exceeded.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals, maintain store appearance, and support visual merchandising initiatives.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 0-1 year of retail experience preferred.
  • Physical Demands: Ability to lift up to 50 pounds, bend, stoop, kneel, and stand for extended periods.
  • Availability: Willingness to work varied hours, including nights, weekends, and holidays.
Benefits

We offer competitive benefits packages, including a generous vacation policy, health and wellness coverage, 401(k) with company match, discounted stock purchasing, education reimbursement, and amazing product discounts.

Equal Opportunity Employer

Southern Tide participates in E-Verify and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, or any other characteristic protected by law.