Team Performance Manager

3 weeks ago


Chatham, Massachusetts, United States Fatface Corporation Full time
Key Responsibilities

In this role, you will be responsible for managing store performance, implementing the brand proposition, and training and developing the team.

You will be working closely with the management team to achieve business objectives and ensure high standards are maintained.

  • Monitor and analyze store performance data to identify areas for improvement.
  • Develop and implement action plans to address performance gaps and meet business objectives.
  • Lead by example, demonstrating excellent customer service skills and promoting a positive work culture.

This role requires experience in a customer service environment, with supervisor experience being desirable. The ideal candidate will possess excellent interpersonal, organizational, and communication skills, as well as a positive attitude and ability to work under pressure.


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