IT Vendor Relationship Manager

5 days ago


Chesterfield, Missouri, United States TechnoSmarts, Inc. Full time
Job Summary

We are seeking a highly skilled IT Vendor Relationship Manager to join our team at TechnoSmarts, Inc. This role will be responsible for managing relationships between our organization and external vendors, administering contracts with IT hardware and software vendors, and providing information and advice about technology vendors, offerings, and options.

Key Responsibilities
  • Resolve complaints, make adjustments, or correct mistakes regarding a specific set of products, services, capabilities, issues, or questions.
  • Monitor progress and performance of vendor services based on complex statements of work.
  • Responsible for managing statements of work for contracted labor.
  • May perform simple negotiations with established vendors.
  • Identify and document problems and notify others as appropriate based on problem escalation procedures.
  • Apply understanding of a primary professional segment to resolve common problems/issues/opportunities.
  • Utilize understanding of client's business and the implications that each technology has on business results.
  • Adapt and communicate specific subject matter to others through explanation, demonstration, testing, and reinforcement.
  • Work with project manager to define tasks & create team work plans.
  • May delegate work to others and monitor progress. Identify issues affecting work progress and recommend solutions.
  • Estimate effort to complete requirements for small, simpler projects.
Requirements
  • Bachelor's degree in related field, specialized training, or equivalent work experience.
  • 5 - 7+ years of vendor relationship management and IT hardware and software procurement.
  • Experience negotiating hardware purchasing and software licensing contracts.
  • General understanding of project management and software development life cycles.

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