Healthcare Administrative Coordinator

2 weeks ago


Boston, Massachusetts, United States Complete Staffing Solutions Full time
Job Overview

We are seeking a dedicated Healthcare Administrative Coordinator to join our team at Complete Staffing Solutions. This role is essential in ensuring the smooth operation of our medical office.

Key Responsibilities:
  1. Communication: Manage incoming calls, providing accurate information and directing inquiries to the appropriate personnel. Welcome and assist patients, families, and visitors in a professional manner.
  2. Patient Management: Update and maintain patient demographic and insurance records. Schedule appointments and coordinate necessary referrals for specialist visits.
  3. Record Keeping: Prepare and organize patient records for clinical use, ensuring confidentiality and compliance with policies.
  4. Billing Coordination: Collect co-payments at the time of service and manage billing documentation according to established protocols.
  5. Schedule Management: Assist physicians with their clinical and administrative schedules, including correspondence and document preparation.
  6. Appointment Notifications: Confirm and remind patients of their scheduled appointments through various communication methods.
  7. Authorization Handling: Obtain necessary authorizations for medical examinations as required.
  8. Administrative Support: Sort and distribute correspondence and assist with special projects aimed at improving office processes.
Qualifications:
  1. High School diploma or GED is required; an Associate's degree is preferred.
  2. Experience in a medical administrative role is essential.
  3. Proficiency in computer systems, including web-based applications and Microsoft Office Suite.

If you are a proactive individual with a passion for healthcare administration, we encourage you to consider this opportunity.



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