Healthcare Administrative Coordinator

2 weeks ago

Boston, Massachusetts, United States Complete Staffing Solutions, Inc. Full time
Job Overview

Type: Temporary position, covering maternity leave, for a duration of 3 months.

Schedule: Monday to Friday, from 7:30 AM to 4:00 PM.

This position will function as a Patient Service Coordinator III in addition to performing Medical Assistant duties, primarily focusing on patient interactions. The role will also provide backup support for Medical Assistants during absences due to illness or vacation. The responsibilities are mainly administrative, involving patient rooming, chart preparation, and ensuring examination rooms are well-stocked.

Qualifications:

  • Minimum of 2 years of experience in a medical group practice, with a background in both Medical Assistance and Administrative functions.
  • Comprehensive understanding of Epic system modules and features, including electronic medical records and transitions to Book It.
  • Proven ability to work autonomously with minimal supervision, effectively resolve issues, and maintain organization and attention to detail while achieving team goals.
  • Experience interfacing with various levels of practice, particularly regarding managed care knowledge and issues.
  • Strong interpersonal and communication skills.
  • Ability to interact effectively with all management levels.
  • Knowledge of HIPAA confidentiality and privacy regulations.

Key Responsibilities:

  • Coordinate patient office appointments utilizing the Epic system, including scheduling across multiple facilities and aligning with consulting or primary care physicians as necessary.
  • Register new patients via phone or in-person, ensuring all required information is collected courteously; create medical records for new patients and follow up to confirm registration in the Hospital Patient Care Information System.
  • Retrieve medical records before patient appointments, ensuring all necessary laboratory and radiological test results are available and properly filed prior to visits.
  • Provide patient information and materials before appointments.
  • Address patient and family inquiries regarding appointments, surgical procedures, and pre-operative instructions.
  • Arrange interpreter services as required prior to patient visits.
  • Make reminder calls to patients 1-2 days before scheduled appointments and surgical procedures.
  • Ensure all demographic information in patient medical records is accurate and up-to-date.
  • Verify that referral forms are obtained prior to patient visits.
  • Schedule follow-up appointments and necessary laboratory or radiology tests promptly and courteously, preparing all required paperwork.
  • Coordinate surgeries, pre-admission testing, and admissions, ensuring all associated documentation is completed accurately and timely.
  • Utilize the Scheduling Computer System effectively and troubleshoot issues as needed.
  • Ensure patients and families complete Consent for Surgery forms.
  • Provide patients and families with copies of surgical instructions relevant to their type of admission.
  • Communicate the time of surgery and review pre-surgical instructions with patients and families in a timely manner.
  • Respond to requests from billing services or third-party carriers for information and corrections.
  • Re-schedule any canceled appointments or surgeries promptly.
  • Address requests from physicians' offices, families, or government agencies for letters of medical necessity and copies of medical records as needed.
  • Maintain a weekly updated spreadsheet/database of surgical procedures performed as per physician requirements.
  • Send follow-up visit reminder letters to patients in a timely manner.
  • Retrieve and return hospital medical records for physicians for various purposes as required.
  • Communicate with the Emergency Department and surgical residents as necessary regarding patient arrivals.
  • Manage the scheduling of multiple appointments using various systems and resources.
  • Investigate and resolve issues related to referrals and billing processes that may affect patient care delivery or reimbursement.
  • Possess thorough knowledge of HMO, managed care, and other third-party insurers, as well as available patient financial services.
  • Coordinate complex workflows and multiple schedules for surgeons to ensure efficient daily operations.
  • Schedule meetings, conference calls, and appointments for surgeons as requested.
  • Provide coverage for Medical Assistants as needed.

  • Healthcare Administrative Coordinator

    2 weeks ago

    Boston, Massachusetts, United States Complete Staffing Solutions Full time

    Job OverviewWe are seeking a dedicated Healthcare Administrative Coordinator to join our team at Complete Staffing Solutions. This role is essential in ensuring the smooth operation of our medical office.Key Responsibilities:Communication: Manage incoming calls, providing accurate information and directing inquiries to the appropriate personnel. Welcome and...

  • Healthcare Administrative Coordinator

    2 weeks ago

    Boston, Massachusetts, United States TEKsystems Full time

    Job OverviewHealthcare Administrative Coordinator (Onsite)Contract to hire*This position provides administrative support within a renowned healthcare facility. Discover more about this engaging opportunity below...Advantages of This Position:Collaborate with a prestigious healthcare organizationExcellent opportunity to establish a career within a significant...

  • Healthcare Administrative Coordinator

    2 weeks ago

    Boston, Massachusetts, United States Complete Staffing Solutions Full time

    Job OverviewSchedule: Monday to Friday, options of 7:30 AM – 4:00 PM or 8:00 AM – 4:30 PMContract position with potential for extensions or permanent placement.Position Summary:The Healthcare Administrative Coordinator plays a vital role within the Patient Care Team, ensuring the delivery of Patient and Family Centered Care. This position is essential...

  • Healthcare Administrative Coordinator

    1 week ago

    Boston, Massachusetts, United States Complete Staffing Solutions Full time

    Position OverviewSchedule: Monday to Friday, 7:30 AM – 4:00 PM or 8:00 AM – 4:30 PMEmployment Type: Contract with potential for permanent placementDepartment: Internal MedicineKey Responsibilities:The Healthcare Administrative Coordinator is tasked with addressing the needs of patients and their families promptly while upholding a courteous and...

  • Healthcare Administrative Coordinator

    1 week ago

    Boston, Massachusetts, United States Complete Staffing Solutions Full time

    Job OverviewComplete Staffing Solutions is seeking a dedicated Medical Administrative Assistant to support our Cardiology department.Position Details:Location: Boston, MACompensation: $23/hrWorking Hours: 8am-4:30pmKey Responsibilities:Manage and filter incoming phone calls, ensuring accurate message-taking and directing inquiries to the appropriate...

  • Healthcare Administrative Coordinator

    2 weeks ago

    Boston, Massachusetts, United States Complete Staffing Solutions Full time

    Job OverviewPosition Type: Temporary, covering maternity leave, for a duration of 3 months.Work Schedule: Monday to Friday, from 7:30 AM to 4:00 PM.Qualifications:Minimum of 2 years of experience in a medical group setting, including roles as a Medical Assistant and in Medical Administration.Comprehensive understanding of Epic system modules and their...

  • Healthcare Services Coordinator III

    2 weeks ago

    Boston, Massachusetts, United States Mass General Brigham Full time

    Sign-On Bonus: This position includes a $750 sign-on bonus for eligible external candidates. The Senior Patient Services Coordinator plays a vital role within the healthcare team, acting as the primary liaison for patients. Under general supervision, the Coordinator provides essential administrative support to healthcare professionals in a bustling...

  • Administrative Coordinator

    4 days ago

    Boston, Massachusetts, United States Boston Children's Hospital Full time

    Job SummaryBoston Children's Hospital is seeking an experienced Administrative Associate II to join our team. The successful candidate will be responsible for providing administrative support to our department, ensuring the smooth operation of our office and providing exceptional customer service to our patients, families, and staff.Key...

  • Administrative Coordinator

    5 days ago

    Boston, Massachusetts, United States Beacon Hill Full time

    Job SummaryWe are seeking an experienced Administrative Assistant to join our team at Beacon Hill. As an Administrative Assistant, you will provide administrative support to our project, marketing, and business development teams.Key ResponsibilitiesAdministrative Support: Provide administrative support to our project, marketing, and business development...

  • Healthcare Appointment Coordinator

    2 weeks ago

    Boston, Massachusetts, United States Complete Staffing Solutions Full time

    Job OverviewPosition: Healthcare Appointment CoordinatorEmployment Type: Temporary with potential for permanent placementWork Schedule: Monday to Friday, 8:30 AM to 5:00 PMQualifications:Background in Healthcare AdministrationFamiliarity with scheduling processes and prior authorization proceduresKey Responsibilities:Take charge of scheduling patient...

  • Administrative Coordinator

    1 week ago

    Boston, Massachusetts, United States Simmons University Full time

    Exciting Opportunity at Simmons UniversitySimmons University, a leading institution in Boston's historic Fenway area, is committed to empowering women and challenging gender norms. As a university dedicated to diversity, equity, and inclusion, we encourage applications from all under-represented groups.We are seeking a highly skilled Administrative Assistant...

  • Lead Administrative Coordinator, Orthopaedics

    1 week ago

    Boston, Massachusetts, United States Mass General Brigham Full time

    Role Overview: The Lead Administrative Coordinator is responsible for delivering comprehensive administrative assistance to the Division Chief and Administrator within the Orthopaedics department. Key Responsibilities: Provide essential support in managing schedules, coordinating meetings, and organizing departmental activities.Maintain high standards of...

  • Pediatric Oncology Administrative Coordinator

    2 weeks ago

    Boston, Massachusetts, United States Insight Global Full time

    Job OverviewDaily Responsibilities:A prestigious healthcare facility and leading cancer research institution is in search of an Administrative Coordinator to support their Pediatric Oncology division. This role involves collaborating with a dedicated team of Administrative Coordinators who provide essential support across various Pediatric Oncology units....

  • Healthcare Access Coordinator

    2 weeks ago

    Boston, Massachusetts, United States Mattapan Community Health Center Inc Full time

    Job OverviewPosition Title: Healthcare Access CoordinatorDepartment: Patient Financial ServicesType: Full-TimeSalary: CompetitiveRole Summary:The Healthcare Access Coordinator (HAC) serves as the initial point of contact for patients and their families, whether in person or via phone. This role is crucial in enhancing the patient experience by ensuring...

  • Administrative Coordinator

    3 days ago

    Boston, Massachusetts, United States US Ghost Adventures Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our corporate team at US Ghost Adventures. This is a remote opportunity that requires a strong work ethic and excellent communication skills.Key ResponsibilitiesProvide administrative support to the Vice President of Marketing, including scheduling meetings...

  • Administrative Coordinator

    1 week ago

    Boston, Massachusetts, United States Compass Group Careers Full time

    Join Our Team at Compass Group CareersWe are excited to announce an opening for a full-time Administrative Coordinator. Become a vital part of our team and enjoy a comprehensive benefits package.Position Overview:Execute a range of administrative tasks, such as managing phone communications, financial record-keeping, and document preparation.Provide training...

  • Administrative Coordinator

    4 days ago

    Boston, Massachusetts, United States Boston Children's Hospital Full time

    Job SummaryBoston Children's Hospital is seeking an experienced Administrative Associate II to join our team. The successful candidate will be responsible for providing administrative support to our department, ensuring the smooth operation of our office and providing exceptional customer service to our patients, families, and staff.Key...

  • Administrative Coordinator

    2 days ago

    Boston, Massachusetts, United States Simmons University Full time

    About Simmons UniversityLocated in Boston's historic Fenway area, Simmons University has a strong tradition of empowering women and challenging traditional gender roles. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups.Job SummaryThe Administrative Assistant will play a critical...

  • Administrative Coordinator

    2 days ago

    Boston, Massachusetts, United States V R Della Infotech Inc Full time

    Job SummaryV R Della Infotech Inc is seeking a highly organized and detail-oriented Administrative Coordinator to join our team. The successful candidate will be responsible for coordinating and managing various programs, projects, and events, as well as providing administrative support to our team.Key ResponsibilitiesCoordinate and manage programs,...

  • Administrative Coordinator

    1 week ago

    Boston, Massachusetts, United States Talent Groups Full time

    Position Overview:The Department Administrator plays a pivotal role in providing administrative oversight and support to the department. This individual acts as a strategic partner to the department chair, ensuring effective communication and management of all administrative operations.Key Responsibilities:Point of Contact: Serve as the primary liaison for...