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Customer Service Representative

2 months ago

Lynn, Massachusetts, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, answering their questions about our products, and recommending solutions to meet their needs.

Key Responsibilities
  • Provide prompt and courteous service to customers, resolving any concerns or issues in a timely and professional manner.
  • Stay up-to-date with product features and maintain high-quality visual standards in our stores.
  • Work collaboratively with store associates to achieve excellent customer service and meet sales goals.
  • Participate in digital interviews and in-store meetings as part of our recruitment process.
What We Offer

As a Sherwin-Williams employee, you will have access to a wide range of benefits, including:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A supportive and inclusive work environment.
  • Access to our employee assistance program and other wellness initiatives.
How to Apply

To be considered for this role, please submit your application through our careers page. Our recruitment team will review your application and invite qualified candidates to participate in a digital interview and in-store meeting.