Senior Quest Coach

4 weeks ago


Gainesville, Georgia, United States Northeast Georgia Health System, Inc Full time
Job Title: Senior Quest Coach

Join Northeast Georgia Health System, Inc. as a Senior Quest Coach and be part of a team dedicated to improving the health of our communities.

About the Role:

The Senior Quest Coach is a key leader in our organization, responsible for managing the design, development, delivery, and evaluation of improvement work. This role requires a strong understanding of lean principles, continuous improvement methodologies, and organizational development philosophies.

Key Responsibilities:
  • Facilitate cross-functional improvement work with operational leaders to drive measurable improvement in customer-driven metrics.
  • Partner with organization, community partners, and consultants to achieve QMS objectives.
  • Provide training on continuous improvement methodologies and organizational development in alignment with Quest principles.
  • Coach and mentor employees and partners on the use of the Quest Management System.
  • Support work with defined problem statements/targets that outline what needs to measurably improve (SMART goals).
Requirements:
  • Licensure or other certifications: Lean Bronze or Lean Six Sigma Greenbelt or other Lean certification.
  • Educational Requirements: One of the following: Bachelor degree in engineering, Healthcare, business, communication, organizational development or other relevant programs.
  • Minimum Experience: 5 years' experience leading/facilitating lean transformation activities, strategic, multi-disciplinary, Value stream improvement projects and A3 thinking/problem solving.
Preferred Qualifications:
  • Preferred Licensure or other certifications: Lean Six Sigma Black Belt or Master Black Belt, ICF Coaching Certification, Project Management Professional, or Change Management Certification.
  • Preferred Educational Requirements: Master degree in Healthcare, Lean, Organizational Development, Strategy or other equivalent program.
  • Preferred Experience: 10 years leading and facilitating lean transformation activities, coaching leaders, strategic planning and deployment, and A3 thinking.
Physical Demands:
  • Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time.
  • Weight Carried: Up to 20 lbs, Occasionally 0-30% of time.
  • Vision: Moderate, Frequently 31-65% of time.
  • Kneeling/Stooping/Bending: Occasionally 0-30%.
  • Standing/Walking: Constantly 66-100%.
  • Pushing/Pulling: Occasionally 0-30%.
  • Intensity of Work: Occasionally 0-30%.
  • Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding.

Northeast Georgia Health System, Inc. is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.


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