Service Coordination Representative I

2 weeks ago

Rochester, New York, United States Waste Harmonics Full time
About Waste Harmonics

Waste Harmonics is a leading managed service provider in the waste management sector, headquartered in Victor, New York. We specialize in delivering a comprehensive outsourced waste management consolidation service tailored for businesses with numerous locations across the United States and Canada. Our diverse clientele benefits from our expertise in cost reduction, streamlined invoicing, and effective recycling and sustainability strategies.

Our Mission: We are dedicated to offering unparalleled waste and recycling management solutions through exceptional customer service, innovative technology, and a steadfast commitment to transparent and collaborative partnerships.

Our Motto: Acknowledge. Respond. Follow-up. This is our commitment.

Exciting Development: Waste Harmonics has partnered with Keter Environmental Services to enhance our capabilities in providing environmental solutions. Join our vibrant team and contribute to this transformative journey in sustainability.

Benefits Overview

  • Medical Insurance - The high deductible plan is fully covered by the company for employees and their dependents.
  • Health Savings Accounts (HSA) with generous contributions from the company.
  • Dental Insurance - The company covers 100% of the costs for employees and their dependents.
  • Holidays - Six paid holidays and two floating holidays.
  • Paid Time Off - Employees begin accruing 15 days of paid time off immediately upon hire.
  • 401(k) Retirement Plan with Company Match; Immediate Vesting.
  • Short & Long Term Disability Insurance / Term Life Insurance - The company pays the full premium.
  • Employee Assistance Program (EAP).
  • Complimentary Lunch - Offered every Tuesday and Thursday with a variety of options.

Key Responsibilities of the Customer Service Representative I:

The primary role involves scheduling both permanent and temporary services for commercial clients, investigating and resolving service-related issues, and coordinating schedules with service providers.

Additional responsibilities may include assisting with special projects, addressing billing discrepancies with vendors, and performing other assigned tasks.

Compensation: The hourly wage for this position is $20.00.

Customer Service Responsibilities:

  • Deliver outstanding service to every client via phone and email.
  • Manage service requests efficiently.
  • Maintain precise and detailed records.
  • Engage with clients and vendors in a professional and courteous manner.
  • Collaborate with vendors to ensure optimal service levels are met.
  • Exhibit a strong willingness to learn and develop professionally.

Qualifications:

  • Prior experience in customer service is essential; experience in the waste management sector is advantageous.
  • The ideal candidate will possess excellent verbal and written communication skills.
  • Must be self-motivated, organized, and adaptable.
  • Strong follow-up skills are crucial.
  • Proficiency in PC applications, including database management, email, and internet-based systems is required.
  • An associate degree or equivalent experience is preferred.

  • Client Service Representative I

    2 weeks ago

    Rochester, New Hampshire, United States Service Credit Union Full time

    At Service Credit Union, we believe in the power of our mission and the impact we have on our members' lives. We are dedicated to fostering a culture of enthusiasm and customer dedication. We are currently looking for a Member Service Representative Teller. This position serves as an excellent entry point for individuals aspiring to build a career in the...

  • Customer Service Coordinator

    1 day ago

    Rochester, New York, United States Service Experts Full time

    Job SummaryThe Customer Service Coordinator is responsible for coordinating the daily scheduling and dispatching of field technicians to job sites. This role serves as the primary point of contact between customers and field staff, ensuring efficient communication and timely service while prioritizing jobs based on urgency and availability.Key...

  • Client Services Representative I

    2 weeks ago

    Rochester, New York, United States Bausch & Lomb Full time

    Customer Service Associate ILocation: United StatesJob Summary: The Customer Service Associate I plays a crucial role in facilitating sales and distribution efforts by delivering exceptional customer support. This position acts as the primary contact for both internal and external inquiries related to Bausch & Lomb's small to medium-sized direct trading...

  • Car Rental Service Representative

    2 weeks ago

    Rochester, New York, United States EDS Service Solutions Full time

    EDS Service Solutions is seeking Car Rental Return AgentsIdeal candidates will be friendly, engaging, and energeticKey Responsibilities: Deliver exceptional customer service by overseeing the rental (and occasionally return) process, adhering to established policies and procedures.Greet each customer warmly and professionally.Maintain a polished appearance,...

  • Customer Care Representative for Long Term Services

    2 weeks ago

    Rochester, New York, United States Excellus BlueCross BlueShield Inc Full time

    Long Term Care Customer Service Representative IJob Category: Non ManagerPosition OverviewThe Long Term Care Customer Service Representative I plays a crucial role in ensuring customer satisfaction by addressing inquiries and providing support related to policy benefits and claims. This position is essential for maintaining effective communication with both...

  • Customer Service Representative

    3 days ago

    Rochester, New York, United States KETER ENVIRONMENTAL SERVICES LLC Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at KETER ENVIRONMENTAL SERVICES LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our commercial customers, ensuring their needs are met and exceeded.Key ResponsibilitiesSchedule Service...

  • Customer Service Representative

    3 days ago

    Rochester, New York, United States KETER ENVIRONMENTAL SERVICES LLC Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at KETER ENVIRONMENTAL SERVICES LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our commercial customers, ensuring their needs are met and exceeded.Key ResponsibilitiesSchedule Service...

  • Customer Service Representative

    2 days ago

    Rochester, New York, United States KETER ENVIRONMENTAL SERVICES LLC Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at KETER ENVIRONMENTAL SERVICES LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our commercial customers, ensuring their needs are met and exceeded.Key ResponsibilitiesSchedule Service...

  • Client Services Coordinator

    2 weeks ago

    Rochester, New York, United States Paychex Full time

    Position Summary With minimal supervision, the Client Services Coordinator delivers exceptional support to Paychex Health & Benefit clients. This role is pivotal in maintaining positive client relationships and ensuring that inquiries and issues are addressed promptly and in alignment with Paychex's standards. The Coordinator actively engages with clients,...

  • Customer Service Representative

    2 days ago

    Rochester, New Hampshire, United States Service Credit Union Full time

    About the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Service Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, processing transactions, and building strong relationships with our customers.Key Responsibilities:Process...

  • Pet Services Coordinator

    2 weeks ago

    Rochester, New York, United States Thrive Pet Healthcare Full time

    Join Our Team at Thrive Pet Healthcare!Thrive Pet Healthcare is actively seeking a dedicated full-time Client Service Representative to enhance our expanding team.What We Offer:We provide an exceptional benefits package that includes:- 401k plan- Paid continuing education- Student loan assistance- Mental health and family support sessions- Generous discounts...

  • Customer Service Representative

    2 days ago

    Rochester, New York, United States KETER ENVIRONMENTAL SERVICES LLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at KETER ENVIRONMENTAL SERVICES LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our commercial customers, scheduling services, and resolving any issues that may arise.Key...

  • Customer Service Representative

    3 days ago

    Rochester, New York, United States Dominic Agostini - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a representative of Dominic Agostini - State Farm Agent, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Relationship Building: Establish and...

  • Customer Service Representative

    1 day ago

    Rochester, New York, United States KETER ENVIRONMENTAL SERVICES LLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at KETER ENVIRONMENTAL SERVICES LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our commercial customers, scheduling services, and resolving any issues that may arise.Key...

  • Customer Service Representative

    15 hours ago

    Rochester, New York, United States Sorenson Communications Full time

    **Job Summary:**We are seeking a highly skilled and experienced Customer Service Representative to join our team at Sorenson Communications. As a VRS Agent, you will be responsible for providing exceptional customer service to individuals nationwide through videophone or chat.**Key Responsibilities:**Answer calls and chats from Sorenson Trainers and...

  • Customer Service Representative

    1 week ago

    Rochester, New York, United States Rochester Mazda Full time

    Position OverviewRochester Mazda, a member of the Rochester Motor Cars family, is seeking a dedicated Customer Service Representative for our service department.In this role, you will be the primary liaison for our clients in the service area.Your expertise in product knowledge, inventory management, technician coordination, and customer relations will be...

  • Service Access Coordination Manager

    3 days ago

    Rochester, New York, United States Coordinated Care Services, Inc. (CCSI) Full time

    Job SummaryWe are seeking a highly skilled Service Access Coordination Manager to join our team at Coordinated Care Services, Inc. (CCSI). This is a full-time exempt position that requires a strong background in mental health, social work, or a related field.Key ResponsibilitiesProgram Oversight: Provide leadership and oversight to the Rapid Engagement...

  • Access Coordination Services Manager

    2 weeks ago

    Rochester, New York, United States Coordinated Care Services, Inc. (CCSI) Full time

    Position OverviewAccess Coordination Services ManagerCoordinated Care Services, Inc. (CCSI)Full-Time PositionCoordinated Care Services, Inc. (CCSI) is in search of a dedicated Access Coordination Services Manager to enhance our essential business functions for our partner organizations and clients. This role entails overseeing and monitoring various programs...

  • Service Coordinator

    3 days ago

    Rochester, New York, United States HCR Home Care Full time

    Job SummaryHCR Home Care is seeking a highly skilled Service Coordinator to join our team. As a Service Coordinator, you will play a critical role in providing primary assistance to waiver applicants/participants in gaining access to needed waiver and Medicaid State Plan services.Key ResponsibilitiesFacilitate the Initial Service Plan (ISP) and waiver...

  • Quality Assurance Coordinator I

    2 weeks ago

    Rochester, New York, United States Excellus Health Plan Inc. Full time

    Job Overview:Position Summary:This role is dedicated to overseeing quality assurance initiatives, which encompass HEDIS/QARR/QRS processes, addressing quality of care issues, adhering to NCQA standards, and conducting medical record evaluations and studies mandated by the Health Plan to comply with regulatory obligations. Furthermore, the quality division...