Floral and Gift Sales Operations Manager

1 week ago

Eugene, Oregon, United States Market of Choice Full time
Job Overview

Market of Choice is a dynamic, locally-owned enterprise that offers outstanding benefits and opportunities for career advancement. Our retail locations are equipped with modern facilities, fostering a friendly and professional atmosphere that thrives on creativity, speed, and a commitment to delivering exceptional customer service. We provide a comprehensive benefits package that includes health, dental, and vision insurance, competitive salaries, and a matching 401(k) retirement plan.

Key Responsibilities

The Floral/Home & Gift Sales Manager is tasked with overseeing the sales and merchandising operations within the Floral/Home & Gift department. This role is pivotal in ensuring excellence in product presentation and is accountable for production, pricing strategies, promotional activities, and product placement to achieve targeted sales, profit margins, and growth objectives. Collaboration with Store Operations is essential to uphold high standards in executing departmental programs and practices. The Sales Manager will also work alongside local and international suppliers to curate a unique and visually appealing product assortment.

As a Floral/Home & Gift Sales Manager, your primary responsibilities will include:

  • Meeting and exceeding sales and financial objectives at both corporate and store levels.
  • Developing merchandising initiatives that align with profitability goals and sustained sales growth.
  • Ensuring consistent merchandising standards, optimal product mix, effective signage, training, and financial performance within the department.
  • Creating promotional strategies, merchandising guidelines, and training programs for the floral/home & gift section, along with documented standard operating procedures for store teams.
  • Managing all aspects of Floral/Home & Gift products, including vendor selection, product innovation, pricing strategies, merchandising techniques, and maintaining financial performance.
  • Planning impactful advertisements and promotions that resonate with corporate marketing themes.
  • Communicating merchandising strategies to stores in a timely manner, allowing Store Managers and Department Managers to effectively implement promotional plans.
  • Assisting Operations and stores in achieving inventory turnover targets, margin goals, and shrink percentages, while developing specific action items and tracking progress.
  • Partnering with Operations and Store Management to develop staffing and workflow models that enhance department readiness, customer service, and labor efficiency.
  • Staying informed about competitors and industry trends to maintain a competitive edge.
  • Facilitating staff meetings to educate and implement new programs and processes.
  • Building, monitoring, and updating order guides and departmental documentation.
  • Creating action plans to address and rectify any substandard performance within the department.
Qualifications

The ideal candidate will possess:

  • A robust background in sales and merchandising, with extensive knowledge of the floral/home & gift sector.
  • 5-6 years of experience in retail grocery or the floral/home & gift industry.
  • Exceptional written and verbal communication skills.
  • Proficiency in various office software applications, including word processing, spreadsheets, presentations, calendaring, email management, and internet navigation.
  • The ability to create, compose, and edit both written and electronic materials.
  • Flexibility to work regular or irregular hours consistently and travel to various locations as needed.
  • Strong financial acumen and the ability to recognize trends and areas for improvement.
  • Strategic planning skills for both short-term and long-term goals.

Market of Choice is dedicated to fostering a diverse community and workplace. We are committed to recruiting, hiring, and promoting qualified candidates while providing opportunities for individuals from all backgrounds to contribute to our company and community. We uphold our tradition of valuing our employees by ensuring equal opportunities for all applicants.

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