Service Manager
4 days ago
We are seeking an experienced Pest Management Service Lead to join our team at OPC Pest Services. As a Service Lead, you will play a key role in coordinating pest control professionals' daily work activities and serving as a trusted member of our Louisville management team.
- Competitive salary: $52,000 - $62,000 annually, dependent on relative experience
- Uncapped sales commissions
- Take-home vehicle provided
- Comprehensive benefits package, including medical, dental, and vision insurance, 1x annual salary life insurance, and more
- 401(k) plan with 4.5% company match
- PTO program and paid holidays
- Employer discount program through PerkSpot
- Lead and mentor service technicians
- Train and develop technicians to motivate the team in providing high-quality customer and technical services
- Perform quality pest control services and fill in on open routes as necessary
- Conduct in-house and in-field technician training and meetings
- Monitor scheduling and routing to drive efficiencies and productivity
- Guide service technicians in resolving client issues and concerns and ensure that customer expectations are met
- Interact with both commercial and residential clients and perform quality site inspections
- Review and submit service-related documents and reporting
- Assist with interviewing and selecting service technicians
- Maintain inventory of equipment and supplies, perform vehicle and uniform inspections
Qualifications:
- At least 18 years old
- At least 2 years' supervisory and leadership experience
- At least 5 years' progressive pest control experience
- High School Diploma/GED
- Valid driver's license
- Experience in home services industry a plus
Physical Demands/Working Environment:
- Ability to safely use a ladder within the manufacturer's weight capacity
- Lift and carry up to 50 lbs.
- Safely access crawl spaces, attics, confined spaces, rooftops, etc.
- Able to work in all types of weather conditions
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