Service Manager

1 month ago


Louisville, Kentucky, United States OPC Pest Services Full time
Pest Management Service Lead Opportunity

We are seeking an experienced Pest Management Service Lead to join our team at OPC Pest Services. As a Service Lead, you will play a key role in coordinating pest control professionals' daily work activities and serving as a trusted member of our Louisville management team.

  • Competitive salary: $52,000 - $62,000 annually, dependent on relative experience
  • Uncapped sales commissions
  • Take-home vehicle provided
  • Comprehensive benefits package, including medical, dental, and vision insurance, 1x annual salary life insurance, and more
  • 401(k) plan with 4.5% company match
  • PTO program and paid holidays
  • Employer discount program through PerkSpot
Responsibilities
  • Lead and mentor service technicians
  • Train and develop technicians to motivate the team in providing high-quality customer and technical services
  • Perform quality pest control services and fill in on open routes as necessary
  • Conduct in-house and in-field technician training and meetings
  • Monitor scheduling and routing to drive efficiencies and productivity
  • Guide service technicians in resolving client issues and concerns and ensure that customer expectations are met
  • Interact with both commercial and residential clients and perform quality site inspections
  • Review and submit service-related documents and reporting
  • Assist with interviewing and selecting service technicians
  • Maintain inventory of equipment and supplies, perform vehicle and uniform inspections

Qualifications:

  • At least 18 years old
  • At least 2 years' supervisory and leadership experience
  • At least 5 years' progressive pest control experience
  • High School Diploma/GED
  • Valid driver's license
  • Experience in home services industry a plus

Physical Demands/Working Environment:

  • Ability to safely use a ladder within the manufacturer's weight capacity
  • Lift and carry up to 50 lbs.
  • Safely access crawl spaces, attics, confined spaces, rooftops, etc.
  • Able to work in all types of weather conditions


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