Service Coordinator

3 weeks ago


Louisville, Kentucky, United States Restaurant Service Solutions Full time

**Job Summary:**

We are seeking a skilled Service Dispatcher to coordinate field service resources, maximize efficiencies, and balance client needs in our hybrid role. The ideal candidate will be the hub for coordinating internal technicians and subcontractors, ensuring paperwork completion, and providing expert resource information.

**Key Responsibilities:**

  • Ensure timely completion of paperwork by non-reporting team members
  • Serve as the subject matter expert and primary resource for information
  • Manage internal and external field service resources
  • Learn and apply systems and lead times for optimal component delivery
  • BUILD AND DEVELOP A NETWORK OF FIELD SERVICE SUBCONTRACTORS IN EACH STATE
  • Dispatch and route technicians to high-priority calls along efficient routes
  • Operate in multiple software systems, including Tigerpaw, GPS tracking, and Field Nation

**Benefits:*

  • Up to 21 days off in the first full year
  • Medical insurance with three plan options
  • Dental and vision insurance
  • 401k with employer match
  • Company-paid life insurance, short-term disability, and long-term disability insurance

**What We Offer:

A dynamic work environment with rapid changes, excellent benefits, and opportunities for growth. If you have technical aptitude, exceptional customer service skills, and are willing to learn, we encourage you to apply.


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