Field Operations Manager

3 days ago


Louisville, Kentucky, United States Restaurant Service Solutions Full time
descriptions2":"Restaurant Service Solutions: A Leader in Field Service Solutions

RSS offers a unique opportunity for professionals who are passionate about delivering excellent customer service and managing complex field operations. As a Service Dispatcher, you will play a critical role in ensuring that our customers receive timely and efficient service from our team of technicians.

About Our Benefits:

  • A comprehensive benefits package that includes medical, dental, vision insurance, 401k with employer match, and company paid life insurance
  • Up to 21 days off in the first full year

About the Job:

  • Coordinate field service resources, including internal technicians and subcontractors
  • Maximize efficiencies while balancing client and technician needs
  • Learn and manage system requirements for all components
  • Build and develop a network of field service subcontractors
  • Operate in multiple software systems, including CRM, GPS tracking, and Field Nation

About You:

  • Technical aptitude and exceptional customer service skills
  • Ability to learn new systems and processes quickly
  • Strong communication and organizational skills


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