Field Operations Manager
3 days ago
RSS offers a unique opportunity for professionals who are passionate about delivering excellent customer service and managing complex field operations. As a Service Dispatcher, you will play a critical role in ensuring that our customers receive timely and efficient service from our team of technicians.
About Our Benefits:
- A comprehensive benefits package that includes medical, dental, vision insurance, 401k with employer match, and company paid life insurance
- Up to 21 days off in the first full year
About the Job:
- Coordinate field service resources, including internal technicians and subcontractors
- Maximize efficiencies while balancing client and technician needs
- Learn and manage system requirements for all components
- Build and develop a network of field service subcontractors
- Operate in multiple software systems, including CRM, GPS tracking, and Field Nation
About You:
- Technical aptitude and exceptional customer service skills
- Ability to learn new systems and processes quickly
- Strong communication and organizational skills
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