Field Service Coordinator

7 days ago


Louisville, Kentucky, United States Restaurant Service Solutions Full time

Company Overview:

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We are Restaurant Service Solutions, a leading provider of technology solutions for Quick Service Restaurants. Our mission is to deliver exceptional service and support to our clients nationwide.

Job Description:

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  • This role requires strong organizational skills and attention to detail, ensuring that paperwork is completed by others and maximizing scheduling efficiency.">
  • The successful candidate will be responsible for dispatching and routing technicians to high-priority calls along the most efficient route, utilizing software systems such as Tigerpaw, GPS tracking software, and Field Nation.">
  • This role works closely with our Help Desk and Projects teams, requiring excellent communication and problem-solving skills.">
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Required Skills and Qualifications:

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  • A minimum of [insert salary] per year, plus benefits including medical insurance, dental insurance, vision insurance, 401k with employer match, company-paid life insurance, short-term disability insurance, and long-term disability insurance.">
  • Up to 21 days off in the first full year, providing a healthy work-life balance.">
  • Exceptional customer service and technical aptitude, with a passion for building relationships and driving results.">
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Benefits:

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  • We offer training on all supported systems and look for individuals with potential and a willingness to learn.">
  • We value diversity and inclusion, and welcome candidates from all backgrounds who are eligible to work in the United States.">
  • We do not sponsor work visas at this time.">
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What Makes Us Different:

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Our Field Service team covers a large territory, requiring close attention to scheduling efficiency and workload management. This role plays a crucial part in protecting internal technician workload and maintaining client needs.

Our clients range from small restaurants to large chains, with equipment from legacy to cutting-edge configurations. We provide a single source for technology solutions and support, partnering with our clients to create integrated solutions and ensure seamless operations.



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