Sales Specialist

5 days ago


Sunnyvale, California, United States REI (Recreational Equipment Inc.) Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Specialist to join our team at REI Co-op. As a Sales Specialist, you will play a key role in creating a seamless and enjoyable shopping experience for our customers.

Key Responsibilities
  • Customer Service: Assist customers with questions about products, memberships, and special ticket sales.
  • Visual Merchandising: Maintain visual standards with store management, merchandising, and sales leads.
  • Product Knowledge: Engage in REI Sales & Service Training and promote REI goods and services.
  • Store Operations: Support store pick-up, including receiving and processing products.
  • Loss Prevention and Safety: Follow REI loss prevention and safety procedures.
  • Flexibility: Ability to work a flexible schedule based on business needs.
Requirements
  • Experience: Store retail experience (preferred).
  • Communication Skills: Enjoys communicating and building relationships, both inside and outside the organization.
  • Adaptability: Open to feedback and other viewpoints in the spirit of supporting the business.
  • Problem-Solving: Uses business understanding, innovative thinking, and sound judgment to solve problems.
  • Time Management: Produces quality work by setting effective goals and establishing priorities.
  • Teamwork: Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
About REI Co-op

At REI Co-op, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life.



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