Renewal Sales Specialist
2 weeks ago
As a Renewal Sales Specialist, you will play a pivotal role in managing the complete Renewal Sales process. This position involves engaging with various stakeholders, including customers, sales representatives, and channel partners, to facilitate renewal opportunities effectively.
Key Responsibilities- Serve as the primary contact for all Commercial and Mid-Enterprise Renewals within a designated territory.
- Assist customers and partners through phone and email communications regarding Security and Support license renewals.
- Manage the entire Renewal Sales cycle, which includes generating asset reports, creating quotes, and providing upsell opportunities.
- Oversee the management of Salesforce Renewal opportunities and assist with product refresh data.
- Handle inbound renewal inquiries and requests efficiently to meet service level agreements.
- Utilize Salesforce CRM and other relevant systems to optimize the sales of renewal opportunities.
- Conduct training sessions for new sales representatives on renewal processes and best practices.
- Collaborate with cross-functional teams to ensure alignment on renewal processes and objectives.
The ideal candidate will possess:
- A Bachelor's degree or equivalent experience.
- At least 1 year of experience in Renewals, Sales, or Operations, preferably in the B2B technology sector.
- A proven track record of achieving sales quotas.
- Familiarity with Cyber Security terminology and products.
- Understanding of B2B Channel and Direct Sales strategies.
Successful candidates will demonstrate:
- Intermediate proficiency in Salesforce, MS Excel, MS Word, and MS PowerPoint.
- Exceptional communication skills, both written and verbal.
- Strong attention to detail and analytical capabilities.
- The ability to thrive in a fast-paced, revenue-driven environment.
- A customer-centric approach and a proactive mindset.
Fortinet offers a comprehensive benefits package, including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, paid holidays, vacation, and sick leave. The expected on-target earnings for this role range from $63,700 to $82,400 annually, with salary determined by experience and qualifications.
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