**General Manager

6 days ago


Lansing, Michigan, United States Paul Davis Restoration Full time

Job Summary:

The General Manager - Operations Director will be responsible for ensuring the highest quality of service and facilities for our members. This individual will lead the team in achieving financial targets by motivating, leading, supervising, and coordinating the activities of employees engaged in servicing our members' needs.

Key Responsibilities:

  • Lead and manage the operations team to achieve desired sales and revenue goals
  • Develop and implement strategies to increase revenue and membership growth
  • Ensure the club meets standards for cleanliness, maintenance, safety, security, and physical plant operations
  • Manage payroll and general and administrative expenses to ensure expense goals are met
  • Conduct frequent walk-throughs to ensure high-quality service and facilities
  • Develop and implement policies and procedures to ensure compliance with company standards
  • Lead by example and demonstrate professionalism in all interactions with employees and members

Requirements:

  • 4-year college degree preferred
  • 4 years of management experience preferred
  • Fitness management experience preferred
  • CPR/AED certification required
  • Excellent written and verbal communication skills
  • Strong leadership and management skills
  • Strong organizational and administrative skills
  • Strong customer service skills
  • Strong computer skills

What We Offer:

  • Competitive salary and bonus structure
  • Optional health and insurance benefits
  • Continued education and training opportunities
  • Growth opportunities in a rapidly growing company
  • 1 week paid vacation after 6 months

Accountabilities:

  • Implement and support company programs and promotions to generate new sales leads
  • Oversee expense goals by managing payroll and general and administrative expenses
  • Ensure the club meets Crunch standards for cleanliness, maintenance, safety, security, and physical plant operations
  • Keep current in knowledge of key competitors

Growth Potential:

Clear path for career advancement within Paul Davis Restoration, with opportunities to progress to higher leadership roles within the company, including the potential for executive positions, enabling you to shape the future of our organization while advancing your career in the industry.


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