Bank Operations Manager
1 week ago
**Job Summary:**
We are seeking a highly skilled Bank Operations Manager to oversee the efficient productivity of our Teller Operations area. The successful candidate will be responsible for ensuring all operational functions are completed properly and professionally.
Key Responsibilities:
- Establish and oversee the work of direct reports to achieve operational goals.
- Interact with staff to provide feedback, deliver performance appraisals, and ensure employees are properly trained.
- Process transactions accurately and efficiently, balancing teller cash drawer, vault, ATM, and safe guard cash.
- Maintain a comprehensive knowledge of products, services, and all bank systems necessary to perform job duties.
- Offer bank products and services to support client needs.
- Consistently follow bank security procedures, dual control, and escalate fraud situations to bank security.
- Follow all bank policies and procedures as stated in the bank manual.
- Ensure regulatory compliance within the teller function.
- Participate in community and bank-sponsored events.
- Assist the Branch Manager in development planning sessions with employees.
- Assist in completing branch schedules that fit business needs.
- Complete additional responsibilities as assigned.
Requirements:
- High School Diploma or GED, College degree preferred.
- Two or more years of supervisory experience in a banking or customer service field.
- Microsoft proficiency.
- Strong mathematical skills along with accuracy.
- Detail-oriented & organized.
- Strong knowledge of deposit products and regulations.
- Ability to identify, research, and solve problems.
- Ability to work in a fast-paced environment.
- Ability to lead and supervise others.
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