Banking Center Program Manager

1 month ago

Chicago, Illinois, United States Old National Bank Full time


Banking Center Program Manager

Job Locations

US-IL-Chicago | US-IN-Evansville | US-IN-Indianapolis | US-MN-St Louis Park | US-MI-Grand Rapids | US-WI-Madison

Category/Function

Retail Banking Center

Position Type

Regular Full-Time

Requisition ID

Workplace Type

On Site

Overview

Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

Our team members are our greatest asset, and we continually invest in their growth and development. We offer a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.

We are currently seeking a Banking Center Program Manager that will lead strategic initiatives across Community Retail Banking. The Manager will coordinate with Banking Center managers, partners (e.g., HR, IT), team members, and leadership to execute critical programs both on an ongoing and ad hoc basis. The Manager will serve as a key facilitator and point of contact, ensuring alignment and understanding of programs across the business.

Key Accountabilities

  • Facilitates key job family meetings and events by identifying speakers, agendas, and audiences, preparing materials, cascading communications, and tracking accountabilities
  • Owns banking center service delivery model, including the new hire immersion plan, manager onboarding, ongoing program enhancements, and communication/adoption of performance criteria
  • Manages banking center projects, such as incentive plan presentations and the selling with integrity audit, by partnering across Community, coordinating management responses and HR escalations
  • Leads two-way communication of Banking Center updates/needs, including leading and communicating results of regular/ad hoc focus groups
  • Coordinates with the business on ongoing needs and the holistic impact of decisions on facilities and work processes
  • Manages Community support inquiries, including individual responses and aggregate reporting of support needs

Key Competencies

Execution Leadership

  • Drive and Execution - Integrates efforts across functions and organizations; assigns clear accountability backed by appropriate authority
  • Establish Plans/Priorities - Translates business strategies into clear objectives and tactics; identifies specific action steps and accountabilities

Culture Leadership:

  • Collaboration - Actively seeks, develops, and maintains trusted relationships with others to achieve business goals and objectives.
  • Coaching - Inspires team members to demonstrate our culture and core values, coaching and developing team members to act honestly and ethically in all efforts.

Qualifications and Education Requirements

  • Bachelor's Degree and/or equivalent work experience
  • 7+ years of project and program management experience required; financial services program management experience preferred
  • Proven project management experience
  • Strong communication skills, written and verbal
  • Proven ability to work collaboratively with diverse stakeholders
  • Strong critical thinking skills that result in effective decisions supported by rigorous analysis

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank. Join our team



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