Complex Rehabilitation Specialist

1 week ago


Mankato, Minnesota, United States Numotion Full time

Position: Mobility Equipment Technician

Numotion, a premier provider in the field of Complex Rehabilitation Technology (CRT), is in search of a skilled Mobility Equipment Technician to enhance our dedicated team. This essential role focuses on enriching the lives of individuals with disabilities by delivering tailored mobility solutions and services.

Key Responsibilities:

  • Collaborate with Assistive Technology Professionals (ATPs) to support client needs.
  • Assemble and modify CRT equipment to ensure optimal functionality.
  • Deliver and fit mobility products, ensuring customer satisfaction and adherence to safety standards.
  • Troubleshoot and resolve product-related issues efficiently.
  • Maintain a clean and organized workspace, adhering to all safety regulations.
  • Manage delivery vehicles and assist in business account management.
  • Ensure accurate documentation and participate in ongoing training sessions.
  • Provide exceptional customer service and support to clients and ATPs.

This full-time position requires travel up to 75% of the time. The role offers an hourly wage ranging from $20.00 to $22.00, complemented by a comprehensive benefits package including medical, dental, and vision insurance, disability benefits, a 401k plan, and life insurance.

Qualifications:

  • High School diploma or equivalent mechanical/electrical experience.
  • Valid State Driver's License with a clean driving record.
  • Strong written and verbal communication skills.
  • Excellent organizational and prioritization abilities.
  • Capacity to thrive in a fast-paced environment while managing multiple tasks.
  • Quick decision-making capabilities.
  • Commitment to delivering top-tier customer service.
  • Problem-solving skills with a focus on identifying areas for improvement.
  • General knowledge of CRT products.

Experience:

  • At least one year of relevant mechanical or electrical experience.
  • Experience in assembling and delivering complex equipment.
  • Proven ability to troubleshoot and resolve product issues.
  • Experience in maintaining a safe and clean work environment.
  • Familiarity with vehicle maintenance and safety protocols.
  • History of fostering professional business relationships.
  • Knowledge of documentation practices and compliance with company policies.
  • Participation in training sessions and collaboration with clinical teams to achieve customer goals.
  • Adherence to confidentiality and compliance with federal regulations.
  • Demonstrated excellence in customer service.

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