Business Development Manager
1 month ago
Gallagher is a leading provider of insurance and risk management solutions. We are committed to helping our clients achieve their goals and protect their businesses.
As a member of our team, you will have the opportunity to work with a diverse range of clients and develop your skills and expertise in the insurance industry.
Job Summary:
We are seeking a highly motivated and experienced Account Manager to join our team. The successful candidate will be responsible for delivering exceptional service to our clients, managing assigned accounts, and developing new business opportunities.
Key Responsibilities:
- Communicate resources available within Gallagher to fill white space needs
- Manage accounts increasing in complexity and funding based on experience
- Support the Client Service Cycle with oversight from experienced team members to ensure a seamless renewal process and retain the business
- Resolve service-related issues independently, involving more experienced Account Management team members when needed
- Utilize Gallagher's resources (Underwriting, Compliance), available tools (Excel, PowerPoint, etc.), established work products and advanced knowledge (benefits, self-funding, etc.) to maximize efficiency and effectiveness in client deliverables
- Develop, cultivate and maintain positive relationships within the branch, with clients and vendor partners
- Maintain proficiency in all GBS standards
- Prepare the RFP, coordinate vendor responses, support negotiations, analyze and spread proposal results and develop the client presentation
- Leverage team members to manage client/vendor expectations and ensure timely delivery of requests for clients, vendors and internal partners
- Possess ability to articulate account management role in client engagement
- Provide guidance and support to new hires, ACs and anyone that needs assistance
- Maintain and prioritize a task list on a regular basis
- Provide support to your Branch/Region by completing ad hoc administrative tasks as needed
- Maintain up-to-date records in DMS
- Complete training and professional development to gain understanding of the insurance industry and GBS processes
- Exemplify the highest ethical standards, promote ethical behavior and uphold the Gallagher Way
- Travel to onsite client meetings as requested/required by the client (approx. 20%-25% travel)
About You:
Required: Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience. Life and Health License required. Able and willing to travel approximately 25% of the time.
Behaviors: Excellent verbal and written communication skills. Able to quickly determine critical issues.
Compensation and Benefits:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
Other benefits include:
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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