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Business Operations Manager I
1 month ago
As a Business Operations Manager I at DISH Network L.L.C, you will oversee a team of Project Managers, ensuring effective management of projects related to onboarding new business partners and coordinating installation jobs for technicians. Key responsibilities include supervising and mentoring the project management team, monitoring progress and performance, communicating with stakeholders, and ensuring timely project delivery.
Key Responsibilities:
Direct responsibility to a business portfolio
Ensure team members are effectively allocated to projects, fostering a balanced workload and promoting professional development
Proficiency in mentoring and coaching team members to develop their skills and enhance performance
Conduct and guide a team on performing cost-benefit analyses, enterprise ROI metrics and apply insights into project planning and execution
Monitor project progress, identify potential issues, and implement solutions to keep projects on track
Maintain and ensure accurate and up-to-date project documentation among Project Managers
Oversee the planning, execution, and delivery of projects related to onboarding new business partners and installation work
Acts as a liaison between business operations, internal, and external teams to ensure successful project completion
Facilitate communication with executive leadership and project stakeholders to ensure alignment with project and organizational goals
Act as a business owner by fully owning and taking accountability for projects from initiation to completion, displaying a curiosity for detail and thorough understanding of all aspects to drive successful outcomes
Promote transparency and openness in communication, ensuring all project updates and challenges are shared clearly and promptly with project team members and stakeholders
Utilize interpersonal skills to navigate complex situations, resolve conflicts, and facilitate productive discussions
Build and maintain lasting relationships with customers, team members, stakeholders and sponsors
Embrace new opportunities while critically evaluating requests to ensure the most effective solutions are implemented, aligned with an agile approach
Drives continuous improvements throughout the organization
Requirements:
Bachelor's degree or 5 years of related experience, or equivalent combination
2 to 4 years of experience in project management, with at least 1 year in a supervisory or leadership role
Experience with business and project management tools, procedures, and methodologies
Excellent communication skills and ability to effectively interact with customers and leadership
Experience with mentoring and team building
Excellent oral and written communication skills to include the ability to interact effectively with customers at all levels including senior executives
Experience with analytical reporting, data analysis, troubleshooting, and making recommendations based off of gathered information
Natural curiosity to explore complex problems and offer well-thought out solutions
Benefits:
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan. All benefits can be viewed here: DISH Benefits .