Retail Banking Specialist

2 weeks ago


Cleveland, Ohio, United States Third Federal Savings and Loan Association Full time

About Third Federal:
At Third Federal Savings and Loan Association, we pride ourselves on being recognized as one of the best workplaces in America. Our mission is to assist customers in achieving their dreams of home ownership and financial stability while providing exceptional value to our communities.

Work Environment:
We foster a supportive atmosphere that prioritizes the well-being and professional growth of our associates. Our commitment to employee satisfaction is reflected in our low turnover rates, with many team members celebrating decades of service.

Position Overview:
The Retail Banking Specialist will be an integral part of our branch team, responsible for delivering outstanding customer service. This role involves assisting clients with various banking transactions, managing a Teller Window, and facilitating the opening of new accounts, including checking, savings, and IRAs. The ideal candidate will also address customer inquiries and resolve issues efficiently.

Key Responsibilities:

  • Operate the Teller Window and process customer transactions.
  • Open and manage depository accounts, including checking and savings accounts.
  • Provide exceptional customer service and support in resolving banking issues.
  • Collaborate with team members to ensure a seamless customer experience.

Qualifications:
  • A minimum of 6 months of recent experience as a Retail Bank Teller.
  • At least 2 years of experience in a retail banking environment, particularly in account openings and customer service.
  • Strong interpersonal skills with a focus on professionalism and a positive attitude.
  • High School diploma or equivalent is required.

Equal Opportunity Employer:
Third Federal is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, ethnicity, religion, sex, national origin, gender identification, sexual orientation, disability, or veteran status.

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