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Retail Store Operations Manager

2 months ago

Cleveland, Ohio, United States CrossAmerica Partners Full time

Job Summary

CrossAmerica Partners is a leading operator of convenience stores and a retail distributor of motor fuels, with a geographic footprint across 34 states. We strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America.

Our Mission

We are a responsible, people-focused organization, committed to the well-being of our employees, customers, and the environment. Our core values include integrity, accountability, service, respect, teamwork, and innovation.

Key Responsibilities

  • Establish and maintain hands-on and direct oversight of daily operations, including completion of daily paperwork, cash/banking transactions, placing orders, and appropriate company reports.
  • Drive sales through effective merchandising of company products, leveraging our extensive product portfolio.
  • Understand and practice strong inventory control methods to minimize waste and maximize profitability.
  • Create exceptional customer experiences, fostering a culture of customer satisfaction and loyalty.
  • Perform P&L analysis to inform business decisions and drive growth.

Requirements

Exemplify our core values at the managerial level, demonstrating excellent leadership skills and a customer-focused mindset. Additional requirements include:

  • Minimum 2-3 years of management experience in the retail, restaurant, grocery, or other service industry, with responsibility for financial results.
  • Previous management proficiency in high-volume retail with P&L accountability.
  • Ability to create and maintain a customer-focused culture, driving business growth and profitability.

Benefits

We offer a competitive benefit package, including health insurance, company-paid disability, paid vacation/sick/holiday pay, 401K with employer match, and more. This position is bonus eligible.