Housekeeping Department Manager

7 days ago


Salt Lake, Utah, United States Hyatt Regency Salt Lake City Full time

Job Summary

The Housekeeping Supervisor is a key member of the Housekeeping department at Hyatt Regency Salt Lake City. This role is responsible for overseeing the daily operations of the department, ensuring that guest rooms and public areas are maintained to the highest standards of cleanliness and quality.

Key Responsibilities

  • Inspect guest rooms and public areas to ensure they meet Hyatt's high standards of cleanliness and quality
  • Coach and counsel housekeeping staff to ensure they are meeting their job responsibilities and providing excellent service to guests
  • Resolve guest complaints and concerns in a professional and courteous manner
  • Perform general office duties, such as answering phones and responding to emails
  • Maintain the cleanliness and organization of public areas and guest rooms

Requirements

  • Previous experience in a housekeeping or hospitality role
  • Excellent communication and leadership skills
  • Ability to work independently and as part of a team
  • Physical ability to lift and move heavy objects

Benefits

  • Discounted and complimentary hotel room nights
  • Up to 8 paid float days upon hire
  • Complimentary meals in the colleague cafe for every shift worked
  • Medical, dental, and vision insurance
  • 401K retirement savings plan and company match
  • Up to $1,000 in educational assistance per year
  • Opportunities to work and visit Hyatt hotels and resorts around the world


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