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Front Desk Assistant Manager

2 months ago

Sedona, Arizona, United States Aimbridge Hospitality Full time
Job Summary

L'Auberge de Sedona, a luxury Forbes-rated resort, seeks a skilled Front Desk Assistant Manager to join our team. Located in the heart of Sedona's Red Rock country, our resort offers a unique blend of luxury and natural beauty.

Responsibilities
  • Assist the Front Desk Manager in overseeing the operation of the Front Office, ensuring exceptional guest service and maximizing room revenue and occupancy.
  • Supervise the check-in/check-out process, guest recovery, and PBX operations.
  • Develop and implement strategies to improve front desk efficiency and guest satisfaction.
  • Collaborate with the Front Desk team to ensure seamless communication and problem-solving.
  • Monitor and analyze financial data to optimize revenue and occupancy.
  • Stay up-to-date with industry trends and best practices to maintain a competitive edge.
Requirements
  • At least 2 years of progressive experience in a hotel or related field.
  • Supervisory experience required.
  • Proficiency in Windows operating systems.
  • Excellent communication and problem-solving skills.
  • Ability to work well in stressful, high-pressure situations.
What We Offer

Aimbridge Hospitality provides a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and a 401(k) retirement plan.

We are an equal opportunity employer and welcome applications from diverse candidates.