Senior Site Reliability Engineer
2 weeks ago
- At The Hartford, we are committed to making a significant impact as an insurance provider that transcends traditional coverages and policies.
The Group Benefits Technology division at The Hartford is in search of a dynamic Senior Site Reliability Engineer to become a vital member of our Reliability Engineering Team.
The ideal candidate will possess a robust background in Site Reliability Engineering (SRE) and IT operations, along with expertise in various programming languages.
This position necessitates a profound technical comprehension of intricate IT ecosystems, cloud computing, and emerging technologies.
Key Responsibilities:
- Champion the implementation of top-tier software engineering standards and design methodologies for instrumenting code/application technology stacks to facilitate the generation of pertinent metrics regarding overall technology health, availability, performance, quality, and resilience.
- Act as a principal liaison between architecture and software engineering teams to shape the technical strategy for the organization, considering its cross-functional impacts, integration across departments, and architectural rationalization.
- Serve as the primary technical authority for the applications supported, necessitating extensive knowledge in technologies, applications, integrations, interfaces, and business domains.
Operational Responsibilities:
Ensure excellence in operations.
Independently lead the triaging and restoration of all high-impact incidents to minimize the mean time to service restoration and mitigate business impact.
Exhibit end-to-end ownership.
Collaborate with infrastructure teams to design and implement intelligent incident routing, enhanced monitoring/alerting capabilities, and automated service restoration processes.
Proactively take measures to avert high-impact incidents.
Maintain the continuity of The Hartford and third-party assets that support business functions.
Accountable for keeping IT application and infrastructure metadata repositories up to date.
Govern the overall Data & Analytics platform ecosystem with a focus on processes and solutions addressing data masking (PII management) and data lifecycle management needs.
Solutions Responsibilities:
Develop effective tools, alerts, and response mechanisms to identify and mitigate reliability risks, leveraging automation to support problem prevention, detection, mitigation, and resolution.
Enhance the delivery process by engineering appropriate solutions to increase delivery speed while adhering to technology standards for sustained reliability.
Progressively implement preventative controls and drive increased automation and self-healing capabilities.
Continuously improve cost efficiency baselines.
Promote and implement innovative solutions.
Data Engineering Responsibilities:
Lead the migration of applications to open-source platforms, PaaS, and utilize containers and other cloud technology standards for cloud enablement and platform agility.
Drive simplification across the technology stack, ensuring that all technical designs can be effectively operated without adding unnecessary complexity.
Facilitate inner- and open-sourcing practices to accelerate the development of self-service enterprise capabilities (platform, infrastructure, security, etc.).
Demonstrate strong experience in establishing scalable Software Development Life Cycle (SDLC) environments using commercial off-the-shelf (COTS), PaaS, and SaaS products catering to data pipeline requirements.
Possess the ability to build solutions that promote the migration of applications to open-source platforms, PaaS, and utilize containers and other cloud technology standards for cloud enablement and platform agility.
Qualifications:
5+ years of relevant technical experience.
Bachelor's degree or equivalent work experience in Computer Science, Information Technology Management, or a related field.
Ability to engage with diverse technical and non-technical groups within a matrix organization.
Solid understanding of AWS, DevSecOps practices, and SAFe Agile methodologies.
Familiarity with programming languages such as Python, Lambda, Go, Java, etc.
Familiarity with enterprise software solutions:
(MS Teams, ServiceNow, Rally, etc.)
Expertise with cloud platforms like AWS and microservices architecture.
Hands-on experience with observability tools such as Dynatrace, SPLUNK, CloudWatch, CloudTrail, etc.
Experience with continuous integration and DevOps methodologies, tools including GitHub, Jenkins, Nexus.
Exceptional communication skills (written, oral, presentation, and facilitation).
Understanding of robotics and artificial intelligence to enhance services.
Experience in strategy development to achieve business objectives.
Hands-on application development and production support experience is a plus.
Ability to develop, manage, and communicate frameworks (e.g., Cloud Security Alliance).
Solid understanding of technologies that support services offered for cloud applications.
Excellent analytical and problem-solving skills.
Must be authorized to work in the US without company sponsorship.
Compensation: The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency, and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
Equal Opportunity Employer: The Hartford is an equal opportunity employer and welcomes applicants from diverse backgrounds.
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