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Senior Cloud Reliability Engineer

2 months ago


Chicago, Illinois, United States CCC Intelligent Solutions, Inc. Full time
About the Role

Career Opportunities at CCC Intelligent Solutions, Inc.

We are seeking a highly skilled Senior Cloud Reliability Engineer to join our team at CCC Intelligent Solutions, Inc. As a key member of our engineering team, you will play a critical role in ensuring the reliability, scalability, and performance of our cloud-based applications and services hosted primarily on Microsoft Azure.

Key Responsibilities:
  • Design and Implement Alerting and Monitoring Strategy: Develop and maintain the alerting and monitoring strategy for Azure-based services to ensure proactive response to potential issues.
  • Collaborate with Development Teams: Work closely with development teams to optimize Azure-based applications based on our observability strategy.
  • Monitor System Performance and Reliability: Implement monitoring solutions and alerts to ensure proactive response to potential issues.
  • Perform Root Cause Analysis: Conduct root cause analysis for incidents and implement preventive measures to minimize future disruptions.
  • Stay Updated with Azure Technologies: Stay current with Azure technologies and best practices, recommending and implementing improvements to enhance application/system performance and efficiency.
  • Participate in On-Call Rotation: Participate in on-call rotation(s) and respond to incidents as needed, ensuring timely resolution and communication.
Requirements:
  • Proven Experience as a Site Reliability Engineer: Proven experience as a Site Reliability Engineer (SRE) or similar role, with a strong focus on Azure cloud services.
  • Proficiency in Scripting and Automation: Proficiency in scripting and automation using C#, PowerShell, Python, or similar languages.
  • Strong Knowledge of Alerting and Monitoring: Strong knowledge and proven experience in alerting and monitoring in an Azure-based application.
  • Excellent Problem-Solving Skills: Excellent problem-solving skills with a proactive approach to identifying and resolving issues.
  • Experience with SQL Queries: Experience writing and modifying SQL queries and generating reports.
  • Ability to Work Independently: Ability to work independently and collaboratively with Development team(s) in a fast-paced environment with a focus on continuous improvement.
  • Azure Certifications: Azure certifications such as Azure Administrator Associate or Azure Solutions Architect.
Nice to Have:
  • Experience as an SRE: Experience functioning as an SRE in maintaining reliability of the applications and infrastructure.
  • Proficient in Infrastructure as Code: Proficient in infrastructure as code practices.
  • Experience Building CI/CD Pipelines: Experience building CI/CD pipelines from scratch.
  • Troubleshooting Skills: Able to troubleshoot complicated, cross-platform issues by handling OS, Networking, Database, and applications in cloud-based and on-premises environments.
About CCC's Commitment to Employees

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC's success. We offer competitive compensation and benefits to support you and your families, including:

  • 401K Match
  • Paid time off
  • Annual Incentive Plan Performance Bonus
  • Comprehensive health insurance
  • Adoption Assistance
  • Tuition Reimbursement
  • Wellness Programs
  • Stock Purchase Plan options
  • Employee Resource Groups