Site Reliability Engineer
2 weeks ago
Position: Site Reliability Engineer
Location: Chicago, IL (Local Candidates Preferred)
Experience: 10+ Years
This position is crucial for ensuring application observability, ongoing maintenance, and robust support. The role involves identifying and implementing proactive preventive measures, as well as evaluating and recommending techniques, practices, or technologies that align with business objectives.
As a Site Reliability Engineer, you will work closely with Application Support and Development teams to deliver business solutions using agile methodologies while managing production-related challenges.
The ideal candidate will demonstrate exceptional leadership and communication abilities, along with a comprehensive understanding of contemporary cloud technologies, particularly within the financial sector.
KEY RESPONSIBILITIES:
- Lead initiatives aimed at enhancing production stability by preventing issues and improving overall system reliability.
- Define and enforce Service Level Objectives (SLOs) and Service Level Agreements (SLAs), as well as manage Error Budgets to ensure system availability.
- Monitor key performance indicators, including response times, error rates, and uptime, to align operational performance with strategic business goals.
- Identify opportunities for continuous improvement, such as automating tasks and reducing manual efforts to decrease production incidents.
- Participate in the design and deployment of monitoring, metrics, and logging systems, and develop application dashboards.
- Ensure minimal downtime through effective monitoring, alerting, self-healing automation, and ongoing enhancements.
- Provide reactive support and communicate issue resolution status to project teams and management.
- Develop expertise in assigned application domains and interpret alerts from tools like SiteScope, Dynatrace, and ELK for root cause analysis.
- Be adaptable to learning new technologies and willing to engage in hands-on development.
- Deliver regular, high-quality updates to stakeholders regarding progress on user stories and IT service management issues.
- Attend regular meetings with Project and Development teams to prioritize and address production issues.
REQUIRED SKILLS AND EXPERIENCE:
- 5-6 years of application development experience utilizing modern technologies and architectures, with a background in collaboration with technology teams.
- 2+ years of experience in Site Reliability Engineering.
- Strong understanding of at least one public cloud platform, preferably Microsoft Azure or Pivotal Cloud Foundry.
- Proficient in REST APIs and their practical applications.
- Experience with continuous integration and collaboration tools such as Azure DevOps, JIRA, Bitbucket, GitHub, and Confluence.
- Solid knowledge and hands-on experience with CLI Bash, Linux, and Azure CLI.
Familiarity with technologies such as Java, J2EE, Pivotal Cloud Foundry, Cloud Computing (IaaS, PaaS, and SaaS), RESTful interfaces, GIT, Gradle, Maven, NPM, Spring (Spring Batch and Spring Boot), CSS3, and HTML4 is advantageous.
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