Front Desk Associate

5 hours ago


Ocean Springs, Mississippi, United States Blue Sky Hospitality Solutions Full time
Job Title: Front Desk Associate

Join Blue Sky Hospitality Solutions as a Front Desk Associate and be part of a dynamic team that delivers exceptional guest experiences.

Job Summary

We are seeking a highly motivated and organized Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless guest experience.

Key Responsibilities
  • Guest Service: Assist guests with arrival and departure, provide information about the hotel and local area, and offer our full range of upscale hotel amenities and services.
  • Front Desk Operations: Manage front desk operations, including registering guests, handling cash and credit transactions, and processing guest accounts.
  • Communication: Communicate effectively with guests, colleagues, and other departments to ensure seamless guest experiences.
  • Problem-Solving: Resolve guest complaints and issues in a professional and courteous manner.
  • Administrative Tasks: Perform administrative tasks, including generating reports, managing guest requests, and maintaining accurate records.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous hotel front desk and Hilton brand experience preferred.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in computer systems.
What We Offer

As a Front Desk Associate at Blue Sky Hospitality Solutions, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates.


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