Night Audit Front Desk Associate

4 weeks ago


Glenwood Springs, Colorado, United States Comfort Inn & Suites Full time
Job Title: Night Audit Front Desk Associate

At Comfort Inn & Suites, we are seeking a highly skilled and detail-oriented Night Audit Front Desk Associate to join our team. As a Night Audit Front Desk Associate, you will be responsible for ensuring the smooth operation of our front desk during the night shift, providing exceptional guest service, and maintaining the highest standards of quality and productivity.

Key Responsibilities:
  • Greet and register guests, ensuring a warm and welcoming experience.
  • Process guest check-outs, handling payments and resolving any issues that may arise.
  • Maintain accurate records and reports, including night audit reports and guest information.
  • Provide exceptional guest service, responding to inquiries and resolving issues in a timely and professional manner.
  • Work closely with the night security associate to ensure a safe and secure environment for our guests.
Requirements:
  • High school diploma or equivalent required.
  • Previous hotel experience, preferably in a front desk or night audit role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills and knowledge of hotel software.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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