Front Desk Associate
7 days ago
At Planet Fitness - Easy Mile Fitness, we're dedicated to providing a welcoming and judgement-free environment for our members to achieve their fitness goals. Our mission is to enhance people's lives by offering a high-quality fitness experience that's accessible to everyone.
Job DescriptionWe're seeking a highly motivated and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you'll be responsible for providing exceptional customer service to our members, guests, and fellow team members. Your primary duties will include:
- Greeting members and guests, answering questions, and resolving concerns in a friendly and professional manner.
- Assisting with membership sign-ups, updates, and cancellations, as well as collecting unpaid balances and transferring memberships.
- Performing retail transactions, promoting our Judgement Free Zone, and driving sales goals.
- Ensuring the cleanliness and sanitization of exercise equipment, Black Card spa amenities, and communal spaces.
- Addressing maintenance and facility concerns, such as broken equipment and cleanliness issues.
We're looking for someone who is passionate about delivering a consistent and exceptional experience to our members. If you're a team player with excellent communication skills, a positive attitude, and a desire to make a difference in people's lives, we want to hear from you
What We OfferAs a Front Desk Associate at Planet Fitness - Easy Mile Fitness, you'll enjoy a range of benefits, including:
- A free Black Card membership
- 401(K) and Roth Retirement Savings Plan
- Employee perks and discounts
- Engaging team-building competitions and social events
We're committed to creating a supportive and inclusive work environment that allows our team members to thrive. If you're ready to join a dynamic team and make a difference in the lives of our members, apply today
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