Patient Support Center Representative

1 week ago


Ontario, California, United States Kinetic Personnel Group, Inc Full time

Join Our Healthcare Call Center Team
Kinetic Personnel Group, Inc. is actively seeking candidates for various roles within a Healthcare Call Center, a respected public health organization. This nonprofit entity is recognized for its commitment to community service and fostering a positive workplace culture.

  • Engage with clients and members to deliver essential information and support.
  • Clarify member eligibility and benefits for clients.
  • Complete Call Center training successfully and engage in ongoing professional development.
  • Adhere to established call scripts and quality assurance protocols.
  • Manage inbound and outbound calls effectively, averaging 65 calls daily.
  • Record all interactions accurately and promptly.

Qualifications:

  • High School Diploma or GED (mandatory)
  • Minimum of 1 year experience in a Healthcare Call Center or 2 years in a Call Center with a focus on healthcare.
  • Typing speed of 35 WPM (assessment required)
  • Basic proficiency in MS Office and computer applications
  • Strong customer service and communication skills are preferred.
  • Familiarity with Medicare and/or Medi-CAL is advantageous.
  • Successful completion of a criminal background check and drug screening is required.

Compensation: $21-$22 per hour



  • Ontario, California, United States Kinetic Personnel Group, Inc Full time

    Opportunities in Healthcare Call CenterKinetic Personnel Group, Inc. is actively seeking candidates for various roles within a Healthcare Call Center, affiliated with a public health organization. This esteemed nonprofit is recognized for its commitment to community service and fostering a supportive workplace.Engage with clients and members to deliver...


  • Ontario, California, United States Kinetic Personnel Group, Inc Full time

    Available Positions in Healthcare Call CenterKinetic Personnel Group, Inc. is actively seeking candidates for various roles within a Healthcare Call Center, serving a public health organization. This esteemed nonprofit is recognized for its dedication to community service and fostering a positive workplace culture.Engage with clients and members to deliver...


  • Ontario, California, United States Best Buy Full time

    Customer Support Representative OverviewThe Customer Support Representative plays a crucial role in delivering exceptional service to our valued customers. This position is dedicated to ensuring efficient, friendly, and precise handling of all customer transactions. The primary duties include providing a superior customer experience and accurately managing...


  • Ontario, California, United States Unicare Community Health Center Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Referral Coordinator to join our team at Unicare Community Health Center. As a Referral Coordinator, you will play a critical role in ensuring seamless communication between medical providers and specialists, ensuring that patients receive the highest quality care.Key ResponsibilitiesProcess and...


  • Ontario, California, United States Ontario Holt Dialysis Center Full time

    Job Title: Hemodialysis Technician - Patient Care SpecialistJob Summary:We are seeking a highly skilled and compassionate Hemodialysis Technician to join our team at Ontario Holt Dialysis Center. As a Hemodialysis Technician, you will play a vital role in providing exceptional patient care and contributing to the success of our dialysis center.Key...


  • Ontario, California, United States Crown Equipment Full time

    Position OverviewAs a Customer Service Support Representative, you will play a crucial role in ensuring the satisfaction of our clients at Crown Equipment. Your primary responsibilities will include:Handling Incoming Calls: Manage calls from customers and service technicians efficiently.Technician Dispatch: Coordinate the deployment of technicians to various...


  • Ontario, California, United States Crown Equipment Full time

    Position OverviewThe role of the Customer Service Support Representative involves managing incoming communications from both customers and service technicians. This position is essential in ensuring efficient operations and customer satisfaction.Key ResponsibilitiesHandle Incoming Calls: Address inquiries from Crown customers and service technicians...


  • Ontario, California, United States Unicare Community Health Center Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Referral Coordinator to join our team at Unicare Community Health Center. As a Referral Coordinator, you will play a critical role in ensuring seamless communication between medical providers and specialists, ensuring that patients receive the highest quality care.Key ResponsibilitiesProcess and...


  • Ontario, California, United States Ajinomoto Windsor, Inc. Full time

    Job SummaryAjinomoto Windsor, Inc. is seeking a highly skilled HR Service Center Coordinator to provide administrative support and assistance to the HR Service Center team. The successful candidate will be responsible for handling employee inquiries and requests related to HR policies, procedures, and programs, ensuring timely and efficient resolution.Key...


  • Ontario, California, United States EIS Full time

    Company OverviewEIS stands as a prominent distributor in North America, specializing in process materials, production supplies, specialty wire and cable, and value-added fabricated components tailored for the electrical OEM, motor repair, and assembly sectors.Our organizational culture thrives on innovation, collaboration, and the cultivation of...


  • Ontario, California, United States Empire Nissan Full time

    Job SummaryThe Business Development Center Representative is a key member of the Empire Nissan team, responsible for providing exceptional customer service and support to our clients. This role requires a strong administrative background, excellent communication skills, and a passion for delivering outstanding results.Key ResponsibilitiesCustomer Service:...


  • Ontario, California, United States Uline Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Uline. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProcess customer orders and inquiries in a collaborative call center environment...


  • Ontario, California, United States Uline Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Uline. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProcess customer orders and inquiries in a collaborative call center using...


  • Ontario, California, United States GEODIS Group Full time

    Senior Customer Service RepresentativeJob Category: Operations Requisition Number: SRCUS022485Job OverviewThe Senior Customer Service Representative plays a crucial role in managing all aspects of customer service, including addressing inquiries, processing orders, and resolving customer complaints efficiently and courteously.At GEODIS, one of the world's...


  • Ontario, California, United States GEODIS Group Full time

    Position Title: Senior Customer Service RepresentativeJob Category: OperationsJob Overview:The Senior Customer Service Representative plays a crucial role in managing all aspects of customer interactions. This includes addressing inquiries, processing orders, and resolving customer complaints with professionalism and efficiency.About GEODIS:As one of the...


  • Ontario, California, United States UniFirst Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key player in delivering outstanding customer service, you will serve as a liaison between customers and our company, providing exceptional support and ensuring seamless interactions.Key ResponsibilitiesAssist customers with...


  • Ontario, California, United States CentiMark Corporation Full time

    Job OverviewCentiMark Corporation, a leading provider of polished concrete, epoxy, and exterior coatings, is seeking an experienced Sales Representative to join our team. As a Sales Representative, you will be responsible for developing and maintaining relationships with existing clients, identifying new business opportunities, and driving sales growth in...


  • Ontario, California, United States UniFirst Full time

    **About UniFirst**UniFirst Corporation is a leading provider of uniform and facility services products. With a strong history of promoting from within, we offer opportunities for growth and development in a dynamic and supportive environment.**Job Summary**We are seeking an entry-level Customer Service Representative to join our team. As a Customer Service...


  • Ontario, California, United States Ultimate Staffing Full time

    Position Overview:The Customer Service Representative plays a crucial role in ensuring customer satisfaction and enhancing the overall client experience. This position involves engaging with customers primarily through phone and email channels.Key Responsibilities:Provide assistance to customers via telephone and electronic communication.Deliver detailed...


  • Ontario, California, United States BestPack Full time

    Job OverviewAs a Customer Service Representative at BestPack, you will serve as a vital link between our company and our clients, delivering comprehensive product and service information, addressing inquiries, processing orders, and resolving customer issues with precision and promptness.Key Responsibilities:Handle a high volume of incoming calls and emails...